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Sonic VELOCITY 4 Open BTE, User Manual

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Sonic VELOCITY 4 Open BTE User Manual Download Page 20

SONIC

20

Warranty

Sonic will repair any defective hearing aid part within 
the period covered by your warranty. Ask your hearing 
healthcare provider for details. Labor and parts are 
covered by this limited warranty. If your hearing aid 
malfunctions, contact your hearing healthcare provider.

Accessory items, such as batteries, are not covered 
under the warranty. Loss and damage due to misuse, 
abuse, accidents, tampering, or negligence are 
not covered under the warranty. If your hearing aid 
malfunctions, it must be serviced by an authorized 
Sonic service representative or your warranty may  
be voided.   

Note

Your hearing healthcare provider may charge a service 
fee for processing warranty repairs. 

Repair

Refer to the back cover of this booklet for the nearest 
repair facility or, if you have any questions regarding 
repairs, contact your hearing healthcare provider.

Summary of Contents for VELOCITY 4 Open BTE

Page 1: ...User Guide VELOCITY OPEN BTE www sonici com ...

Page 2: ...ing Aid Serial Number s Left _______________ Right ______________ Hearing Aid Model s Left _______________ Right ______________ Battery Size s Left _______________ Right ______________ Memory Number Listening Situation 1 2 3 ...

Page 3: ...10 Putting on Your Open BTE Hearing Aid 11 Removing Your Open BTE Hearing Aid 12 Using the Program Button 13 Changing The Battery 14 Telephone Use 16 SmartTones 16 Removing Feedback Squeal 17 The Sound Tube 18 The Sound Dome 19 Warranty 20 Repair 20 Maintenance and Care 21 Troubleshooting 22 Warning to Hearing Aid Users 24 Get the Most from your Hearing Aid 25 ...

Page 4: ...ought they would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hearing l...

Page 5: ...sations with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obt...

Page 6: ...ound quality Your hearing aid has been programmed to fit your hearing and communication needs If you feel your program needs to change your hearing healthcare provider can make changes to improve the sound Please review this instruction guide carefully It contains information on the use and care of your hearing aid With proper use and care your hearing aid will improve your connection with the wor...

Page 7: ...OPEN BTE USER GUIDE 7 Your Open BTE Hearing Aid 7 Sound Tube Dome Battery Compartment Front Microphone Rear Microphone Program Button Sound Outlet Retention Lock ...

Page 8: ...SONIC 8 8 Manufacturer Serial Number ...

Page 9: ...he battery compartment door When the battery compartment is fully closed the hearing aid is turned on Turn your hearing aid off by opening the battery compartment until the battery no longer touches the contacts In that position the power is off To prolong battery life turn your hearing aid off when not in use On Off ...

Page 10: ...to meet your individual time requirements for putting on the hearing aid When this feature is activated closing the battery compartment turns the hearing aid on and begins the start up countdown You will hear a series of beeps while the countdown is in process Position the hearing aid in your ear After several seconds the hearing aid will turn on and you will hear the power on tones play indicatin...

Page 11: ...and push the dome into your ear canal The dome should be placed far enough into the ear that the sound tube lies flush with your head When the dome is placed appropriately you will not be able to see the sound tube sticking out when you look directly into a mirror 3 Use your finger to position the retention lock comfortably in the bowl of your ear ...

Page 12: ...ft the hearing aid case from behind your ear Open the battery compartment to turn off the device Important Should the dome become separated from the sound tube and remain lodged in your ear canal after removal of the hearing aid DO NOT attempt to remove the dome yourself Seek immediate care from your hearing healthcare provider or physician ...

Page 13: ...ent your hearing aid will be in listening program 1 Each time you press the program button you move to the next listening program The sequence is 1 2 3 1 Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Note Your hearing care provider may not activate all listening programs ...

Page 14: ... off sequence will play and the aid will shut off Place a new battery in the aid to turn it back on If your hearing aid is not in use open the battery door to slow the battery use Always remove the battery if your aid is not in use for long periods Battery Type Stainless steel zinc air batteries are recommended Your hearing aid uses a 13 battery Change Batteries Regularly Below is a table designed...

Page 15: ...partment by pushing up on the battery door catch 2 Turn the aid over and gently shake the battery out into your hand Be careful not to lose the battery Insert a new battery 1 Place a new battery into the battery compartment plus side facing left 2 Close the battery door ...

Page 16: ... canal you may need a different size sound tube In this case contact your hearing healthcare provider SmartTones Event Tone Description Start Up Delay A slow sequence of double beeps Power On A fast sequence of beeps rising in pitch Program Change A sequence of beeps rising in pitch Number of beeps matches listening program position Low Battery A slow double beep from a high to low pitch Dying Bat...

Page 17: ...gram button on your hearing aid for four seconds until you hear tones Note If you do not hear the tones this feature is not enabled for your hearing aid 3 Remove your finger from the program button and from the vicinity of the hearing aid You will hear several bursts of noise After your hearing aid is trained you will hear the power up tones play Your hearing aid will return to your first listenin...

Page 18: ...ome 3 Use the black cleaning rod to push any debris out of the sound tube The cleaning rod should be inserted where the sound tube attaches to the hearing aid casing and pushed all the way through the sound tube and out through the dome Clean the end of the cleaning rod before withdrawing it from the tube 4 To attach the sound tube snap it straight onto the hearing aid 5 You should never attempt t...

Page 19: ...ar If the sound tube or the dome irritates your ear in any way and prevents you from wearing your hearing aid please contact your hearing healthcare provider The sound tube and dome should be changed every third month or sooner if the sound tube becomes stiff or brittle The Sound Dome We recommend that your hearing healthcare provider change the domes for you If your hearing healthcare provider in...

Page 20: ...ot covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized Sonic service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to the back cover of this b...

Page 21: ...ove the battery when storing the hearing aid for long periods When changing the battery work over a table or countertop to keep the aid and battery from dropping Use a soft brush to clean difficult to reach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid harsh temperatures including excessive heat Avoid wearing your hearing aid while applying hair spray Consu...

Page 22: ...to clear the sound tube or dome Not Loud Enough Dome not inserted properly Re insert dome Battery may be low or dead Replace the battery Sound tube or dome is blocked Clear the sound tube or dome Program settings not optimum Consult your hearing healthcare provider Your hearing has changed Consult your hearing healthcare provider Program Button Doesn t Work Battery may be low or dead Replace the b...

Page 23: ...ttery Door Won t Close Battery not positioned correctly Make sure the battery is properly positioned in the battery compartment The side must face the battery door Debris in the battery compartment Remove the debris before inserting the battery Battery Stuck in Aid Battery may be jammed Use the magnet end of the cleaning brush to remove the battery Battery may be rusted Use the magnet end of the c...

Page 24: ...ry alarms room surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange sounds in the hearing aids Do not wear the hearing aids in mines or other explosive areas unless those areas are certified for hearing aid use Keep the hearing aids away from children under the age of 3 since they contain...

Page 25: ...allow you to obtain the full benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

Page 26: ...26 Notes ...

Page 27: ... with the requirements of the Directive 93 42 EEC of the Council of the European Communities concerning medical devices MDD This is certified by applying this marking Declarations of conformity are available at Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 ...

Page 28: ...all Australia only 1800 639 263 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex 33 1 41 88 00 88 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Germany Sonic Hörgeräte G...

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