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Customer care
New Product Support
In addition to the services mentioned above, all retail purchasers of Rio products receive per-
son-to-person telephone support for the first 90 days of ownership.
Extended Service Option
To extend support after the expiration of New Product Support, we offer an affordable, fee-
based, Extended Service Option. Please see the
Web site
for details.
Premium Support Service
Have a tough question and no time to wait? Rio also offers a Premium Support service. No
hold time and your call is routed directly to our most experienced support technicians. This
service is available at a low per minute fee whether your Rio product is in warranty or not.
(You must be 18 years or older or have your parent’s permission to use this service).
Please
see the
Web site
for details.
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