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5. Troubleshooting
Hearing systems sound softer than usual or
no sound is audible at all
Check the dome for earwax residue and clean if
necessary. Check and make sure that the battery is
correctly inserted. If there is no improvement,
change the battery. If the problem persists, contact
your hearing care professional.
Battery lifetime is shorter than usual
Insert a new battery and make note of exactly how
long it lasts. Contact your hearing care professional
with this information.
Crackling or buzzing noises
Check the wire and dome for earwax residue
or damage (color changes, hardening, or cracks)
and contact your hearing care professional if
replacement is necessary.
Whistling
Make sure the dome is correctly and firmly fitted in
the ear. If this is the case, but the problem persists,
consult your hearing care professional.
Pain or inflammation in your ear
Remove the hearing aid and consult your hearing
care professional. If the problem is serious, contact
your physician.
