8. Trouble Shooting
Alarm Message
OV-G-V
UN-G-V
OV-G-F
UN-G-F
G-IMP
NO-Grid
OV-DC
OV-BUS
UN-BUS
SHORT-PRO
INI-PRO
TEM-PRO
GROUND-PRO
Failure description
Over grid voltage
Under grid voltage
Over grid frequency
Under grid frequency
High grid impedance
No grid
Over DC voltage
Over DC bus voltage
Under DC bus voltage
Temporary high AC current
Initialization system fault
Over Temperature
Ground fault
Table 8.1 Failure Scenarios
NOTE:
If the inverter displays any alarm message as listed in Table 8.1; please
turn off the inverter (refer to Section 5.2 to stop your inverter) and wait for 5
minutes before restarting it (refer to Section 5.1 to start your inverter). If the
failure persists, please contact your local distributor or the service center.
Please keep ready with you the following information before contacting us.
1. Serial number of Solis Single Phase Inverter;
2. The distributor/dealer of Solis Single Phase Inverter (if available);
3. Installation date.
4. The description of problem (i.e. the alarm message displayed on the LCD and the status
of the LED status indicator lights. Other readings obtained from the Information submenu
(refer to Section 6.2) will also be helpful.);
5. System design for the solar PV array configuration (e.g. number of panels, capacity of
panels, number of strings, etc.);
6. Your contact details.
G83/2
DC Switch
Optional