70
SOLIS MASTER 5000 DIGITAL
User’s manual
Fault
Possible causes
Resolution
The appliance will not come on at the
– no power supply
– check power cord and fuse
mains switch (no display)
– open service door
– service door is not properly closed – check.
Automatic brewing cycle will not start
Error message appears on LCD display.
Refer first to «Indicator Explanations» on page 57
Then check:
Turn appliance off and back on again. Shut service door.
Clean grinder (point 7.1) or return appliance
to your nearest customer service centre.
– «Steam» button is switched on.
– Switch steam off and prime as per Pt. 3.5.
No hot water/steam
– Steam nozzle blocked
– Pierce opening with thin needle
No froth on coffee
– unsuitable coffee blend or coffee is no longer fresh
– try different coffee blend
– cups too cold
– pre-heat
– coffee is ground too coarsely/too finely
– change grinder setting
Brewing unit cannot be removed
– Brewing unit is not correctly positioned
– switch on appliance,
shut service door, the brewing unit will
now align itself automatically.
Machine takes too long to heat up
– Machine needs descaling
– descale according to Pt 10.0
or water flow is inadequate
In such cases, the warranty will be null and void.
Prior to returning your machine to the service centre, please study the following
points carefully. Very often the problem can be solved and inconveniences avoided.
11.0 Trouble shooting
Repairs may only be carried out by the SOLIS Service Centre or specially trained ex-
perts properly authorised by SOLIS. Service work carried out by unauthorized per-
sons may result in substantial danger to the user of the machine and we decline any
responsibility for any subsequent damages.
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