SDI-12 User Guide for AquaVent
Page 16
6 Troubleshooting
Compatibility
The AquaVent 5 is compatible with Solinst Levelogger PC Software
Version 4.5 and up. The AquaVent is compatible with Solinst Levelogger
PC Software Version 4.2 and up. Solinst always recommends using the
latest software and firmware versions. See the Solinst Downloads page:
https://www.solinst.com/downloads/
Note: As features differ slightly between models, it is recommended to use
the AquaVent 5 SPX Wellhead with an AquaVent 5 logger.
AquaVent Does Not Repl
y
The most common error is that SDI-12 commands are being sent with an
address which does not match the actual device address of the AquaVent being
used, in which case the AquaVent will not reply. Try changing the address of the
SDI-12 command being sent.
Also ensure that you only have the SDI-12 Connector Cable connected to the
Wellhead. It will not work if the USB Connector Cable or a App/DataGrabber
Connector Cable is also connected.
The recorder receives badly formatted replies from the SDI-12 network of
AquaVent loggers.
Check that all AquaVent loggers on the network have different and unique device
addresses. Otherwise there will be data bus collisions and scrambled data will be
returned on replies to the recorder or SDI-12 master. This is indicated if two
SPX Wellhead yellow LEDs are flashing at the same time when only one SDI-12
command has been sent. Change the device address of the AquaVent logger
with the duplicate address.
Also ensure that you only have the SDI-12 Connector Cable connected to the
Wellhead. It will not work if the USB Connector Cable or a App/DataGrabber
Connector Cable is also connected.
Received an invalid response to the D command, e.g. 0000<CR><LF>
Retry the command. The AquaVent logger may have been busy, or not
connected properly to the SPX Wellhead through the Vented Cable. If your
recorder supports automatic retries consider enabling that function. Or check/
replace the batteries in the Wellhead.
If the AquaVent is in logging mode, try
to change it to stop it with the Solinst Levelogger PC Software. This can
result in less measurement retries being needed.
LED flashes alternates Yellow/Red for 10 rapid cycles after powering
up Wellhead.
(Indicates that the SPX Wellhead was unable to connect to the
AquaVent logger.)
Check if the AquaVent logger is properly connected to the Wellhead through the
Vented Cable. Or check/replace the batteries in the Wellhead.
NOTE
See the Vented Dataloggers User
Guide for details on maintaining the
AquaVent logger, Vented Cable and
SPX Wellhead.
Summary of Contents for AquaVent SDI-12
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