Solid GPS
Warranty
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Solid
GPS.
What does this limited warranty cover?
During the Warranty Period, Solid GPS will repair or replace, at no charge, products or parts of a
product that proves defective because of improper material or workmanship, under normal use and
maintenance.
This Limited Warranty is non-transferable.
What will we do to correct problems?
Solid GPS will repair the Product at no charge, using new or refurbished replacement parts and send
the replacement free of charge. The customer will send the faulty unit back to Solid GPS at their own
expense or they will be charged the price of the extra tracker.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Solid GPS is 1 Year from the date of
purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good
or 1 Year from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
●
Conditions, malfunctions or damage not resulting from defects in material or workmanship
●
Conditions, malfunctions or damage resulting from negligence, improper maintenance or
modification
●
Opening the tracker
Solid GPS shall assume all risk of loss or damage to the Physical Good while in transit to us.
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most
appropriate solution for you.
Return the Physical Goods to an address specified by Solid GPS.
You can contact us by any of the following contact methods:
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By email:
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Through our support page
https://www.solidgps.com/support/
