TCS-110
T
EMPERATURE
C
ONTROL
S
TAGE
P
RODUCT
M
ANUAL
52-13129-1
S
OLID
S
TATE
C
OOLING
S
YSTEMS
,
167
M
YERS CORNERS
R
OAD
,
W
APPINGERS
F
ALLS
,
NY
12590
21
T
ELEPHONE
:
(845)
296-1300
F
AX
:
(845)
296-1303
WEB
:
V
ERSION
E6
W
ARRANTY
P
OLICY
This TCS-110 is covered under a two-year parts and labor warranty. The length of a warranty is product-
specific, depending on the type and planned usage of the product, but will be specified in the quotation
upon which a purchase order is made. Prototypes are not covered under warrantee, but will be
repaired/adjusted after original shipment until they meet the agreed-upon specifications.
Malfunctioning products should be returned to Solid State Cooling Systems by the method described
below. Solid State Cooling Systems will provide a Failure Analysis Report to the customer and will
determine if the problem is covered under the warranty.
Warranty Coverage:
Products with defects in components or manufacturing which are reported to Solid State Cooling
Systems before the end of the warranty period will be repaired or replaced at no cost (see below for
reporting requirements). The warranty period begins on the date the product was initially shipped from
Solid State Cooling System’s factory.
Excluded from Warranty:
Excluded from warranty is any damage caused to the product occurring during, but not limited to, such
events as shipment, installation, storage, or usage occurring during a situation specifically cautioned
against or noted in the product manual.
Specific situations, which invalidate the warranty, include (but are not limited to):
▪
Removing the serial number label.
▪
Any disassembly (partial or complete)
▪
Subjecting any product to temperature, voltage, current, or pressure (internal or external) greater
than that specified in the product manual.
▪
Any actions prohibited in the "Caution" section of the product manual.
Returned Goods Procedure and Reporting Requirements
Before a failed product is returned to the factory, a Returned Materials Authorization (RMA) number must
be obtained from Customer Service at (845) 296-1300. The date the RMA is requested will be the
reporting date noted and relevant to the warranty. Products, which have received an RMA, must be
received at Solid State Cooling System’s factory within 30 days or the reporting date will be moved ahead
30 days and a new 30-day waiting period will begin.
