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Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will 
provide you with valuable information necessary for the proper care and maintenance of your new 
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with 
all the operational aspects of your new air conditioner.  
 
For your own records, please attach a copy of your sales receipt to this manual.  Also, write the store 
name/location, date purchased, and serial number below: 

 

Store Name: ____________________________________________________ 

Location: ______________________________________________________ 

Date Purchased: _________________________________________________ 

Serial Number (located on back of unit): ______________________________

 

IMPORTANT SAFETY INSTRUCTIONS  

 

Before installing and using your air conditioner, please read this owner’s manual carefully. Store this 
manual in a safe place for future reference. Your safety and the safety of others is very important to 
us. Please pay attention to all safety messages outlined in this owner’s manual. 

 

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow 
the following basic precautions: 

 

 

 

 

 

 

 

 2 

This is a safety alert symbol. 
This symbol alerts you to potential hazards that can harm you or others or even cause 
death. 
All safety messages will directly follow the safety alert symbol and/or the words 
“DANGER” or “WARNING”. 

 

Failure to immediately follow these       
instructions may cause serious injury 
or even death. 

All Safety messages alert you of potential hazards, how to reduce the chance of injury, 
and what can happen if instructions are not followed correctly.  

• 

Plug into a grounded 3 prong outlet. 

• 

Do not remove the ground prong. 

• 

Do not use a plug adapter. 

• 

Do not use an extension cord. 

• 

Unplug the air conditioner before servicing 

• 

Use two or more people to move and install the air          
conditioner 

Summary of Contents for SG-WAC-25HCE

Page 1: ...Model SG WAC 25HCE Electronic Heat Cool Window A C Operating Instructions...

Page 2: ...ad this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outline...

Page 3: ...e The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset Do not use the power supply cord as an ON OFF switch The power supply cord is d...

Page 4: ...ch or Pliers Pencil Level Socket Wrenches Phillips Head Screwdriver Non Hardware Packing List Window Air Conditioner AAA Batteries 2 Top Mounting Rail Foam Top Mounting Rail Seal Strip Accordion Panel...

Page 5: ...ent Cooling Amperage 12 13 EER 9 4 9 4 Noise Level dB A 60 CFM 510 Dehumidifying Capacity 192 Pints per day Product Dimensions W x H x D 26 5 x 18 625 x 26 5 Package Dimensions W x H x D 29 25 x 20 25...

Page 6: ...to tilt enough for proper drainage See FIG 2 Prior to Installing the Air Conditioner 1 Check for anything that could block airflow Check the area outside of the window for things such as shrubs trees...

Page 7: ...emove and place to the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner FIG 2 above 4 After removing the screws gentl...

Page 8: ...m the top of the unit and both sides of the cabinet if installed FIG 6 7 7 Hold the cabinet while pulling on the base handle to carefully remove the unit Do not pull or lift near the top of the unit F...

Page 9: ...over the screws Top Angle Rail and Side Bracket Installation 1 Place the air conditioner on a hard flat surface 2 Locate the foam gasket and top angle rail 3 Attach the foam gasket to the top angle ra...

Page 10: ...the cabinet as shown below 4 Tighten all 6 bolts securely Extend the Accordion Panels 1 Carefully raise the window to expose the accordion panel and panel frame Loosen the locking screws so the accord...

Page 11: ...as specified below MAX WALL THICKNESS 8 1 4 IMPORTANT The side louvers must never be blocked NOTE All parts needed for Thru The Wall Installation are provided except a wood frame shims and 10 wood sc...

Page 12: ...should be flush with the dry wall NOTE If wall thickness is 8 12 or more add aluminum flashing over the bottom of the frame opening to assure water is unable to enter the area between the inner and o...

Page 13: ...STRUCTION 1 Cut or build a wall opening in the masonry wall similar to the frame construction refer to the THRU THE WALL installation for a wall thickness greater than 8 1 2 2 Secure the cabinet in pl...

Page 14: ...an setting To set the Auto on Timer press the DELAY button on the unit or remote control Each touch of the on the unit or the buttons on the remote will change the timer setting in 1 hour intervals Th...

Page 15: ...or to start and cooling to begin Heat Mode Use the Heat mode at Low Med High or Auto Fan Speed for heating Use the temperature buttons to set the desired temperature between 64 F and 86 F in 1 F incre...

Page 16: ...to Cool and the Fan to Low with the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool settin...

Page 17: ...Tear To minimize wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from trippin...

Page 18: ...e technician TROUBLESHOOTING The Air Conditioner does not cool as it should Airflow is restricted The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold...

Page 19: ...oper water drainage make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is draining into the b...

Page 20: ...y wear Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc Freight and Insurance cost for the warranty service Filter and Accessories...

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