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Recommended Ground Method 

For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power 
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong 
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician. 

LCDI Power Cord and Plug 

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required 
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged 
and leakage occurs, power will be disconnected from the unit. 

 

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:  
1.  Plug power cord into a grounded 3 prong outlet 
2.  Press RESET (on some units a green light will turn on). 
3.  Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light 

may turn off. 

4.  Press the RESET button for use. You will hear a click and the A/C is not ready for use. 

 

NOTES

• 

The RESET (A) button must be engaged for proper use. 

• 

The power supply cord must be replaced if it fails to trip when the TEST button (B) is pressed and the unit fails to 
reset. 

• 

Do not use the power supply cord as an ON/OFF switch. The power supply cord is designed as a protection device. 

• 

A damaged power supply cord must be replaced with a new power 
supply cord from Soleus Air Powered by Gree. 

• 

The power supply cord contains new user serviceable parts. Open-
ing the tamper-resistant case voids all warranty and performance 
claims. 

 

NOTE: Your units power cord and plug may differ from the one shown. 

ELECTRICAL REQUIREMENTS 

 3 

Electrical Shock Hazard 

Plug into a grounded 3 prong outlet. 
Do not remove the ground prong. 
Do not use an adapter 
Do not use an extension cord. 
Failure to follow these instructions can result in death, 
fire, or electrical shock 

The electrical ratings for your air conditioner are listed on the model and serial 
number label located on the front left side of the unit (when facing the front). 
 
Specific electrical requirements are listed in the chart below. Follow the      
requirements below for the type of plug on the power supply cord. 

Power Supply Cord 

It is the customer’s responsibility: 

• 

To contact a qualified electrician 

• 

To assure that the electrical installation is adequate 
and in conformance with the National Electrical Code, 
ANSI/NFPA 70 - latest edition, and all local codes and 
ordinances. 

Copies of the standards listed may be obtained from:

 

National Fire Protection Association 

One Batterymarch Park 

Quincy, Massachusetts 02269 

NEMA 6-20P 

Summary of Contents for SG-WAC-12HCE

Page 1: ...Model SG WAC 12HCE Electronic Heat Cool Window A C Operating Instructions ...

Page 2: ...ead this owner s manual carefully Store this manual in a safe place for future reference Your safety and the safety of others is very important to us Please pay attention to all safety messages outlined in this owner s manual WARNING To reduce the risk of fire electrical shock or injury when using your air conditioner follow the following basic precautions 2 This is a safety alert symbol This symb...

Page 3: ...se The power supply cord must be replaced if it fails to trip when the TEST button B is pressed and the unit fails to reset Do not use the power supply cord as an ON OFF switch The power supply cord is designed as a protection device A damaged power supply cord must be replaced with a new power supply cord from Soleus Air Powered by Gree The power supply cord contains new user serviceable parts Op...

Page 4: ...Window Air Conditioner AAA Batteries 2 Top Mounting Rail Foam Top Mounting Rail Seal Strip Accordion Panels 2 Side Retainer 2 Window Sash Seal Foam Seal for Bottom Rail Owner s Manual 4 Location Requirements When installing the unit make sure that the cabinet louvers A are not obstructed Air must be able to pass freely through the cabinet louvers to provide adequate cooling ...

Page 5: ...t Cooling Amperage 5 5 5 9 EER 9 8 9 8 Noise Level dB A 59 CFM 280 Dehumidifying Capacity 62 4 Pints per day Product Dimensions W x H x D 22 625 x 15 375 x 24 Package Dimensions W x H x D 25 625 x 17 x 27 25 Net Gross Weight Lbs 91 3 110 Refrigerant Type R 410A Plug Type NEMA 6 20P Rated Current Heating Amperage 16 14 6 Heating Power Input Watts 3575 2765 Rated Heating Capacity BTU h 11 000 8 700 ...

Page 6: ...er to tilt enough for proper drainage See FIG 2 Prior to Installing the Air Conditioner 1 Check for anything that could block airflow Check the area outside of the window for things such as shrubs trees or awnings Check the inside area to make sure curtains drapes or blinds will not prevent proper airflow 2 Check the available electrical outlet The power supply must be the same as shown on the uni...

Page 7: ...remove and place to the side 3 Locate the four faceplate screws and remove These screws will need to be re installed prior to mounting the air con ditioner FIG 2 above 4 After removing the screws gently pull away the faceplate from the air conditioner cabinet FIG 3 4 5 Remove the two control panel screws from the front panel FIG 5 7 FIG 5 FIG 2 FIG 3 FIG 4 FIG 1 ...

Page 8: ...ASSIS 6 Remove the shipping screws from the top of the unit and the sides of the cabinet if installed FIG 6 7 7 Hold the cabinet while pulling on the base handle to carefully remove the unit Do not pull or lift near the top of the unit FIG 8 8 FIG 6 FIG 7 FIG 8 ...

Page 9: ... pan head Phillips screws A Pre drill holes if needed Top Angle Rail and Side Bracket Installation 1 Place the air conditioner on a hard flat surface 2 Locate the foam gasket and top angle rail 3 Attach the foam gasket to the top angle 4 Install top angle side to cabinet rail using the 10 3 8 Pan Head Phillips screws as shown in FIG 7 5 Insert top and then bottom of right hand curtain into the top...

Page 10: ...sily Pre drill 3 32 holes if needed 2 Extend each panel to completely fill the width of the window Tighten the locking screws when the panels are fully extended Install the Window Lock and Sash Seal 1 Trim the sash seal to fit the width of the window Insert the sash seal into space between the upper and lower sashes 2 Attach the right angle safety lock as shown below Do this for both sides ...

Page 11: ...l as specified below MAX WALL THICKNESS 10 5 IMPORTANT The side louvers must never be blocked NOTE All parts needed for Thru The Wall Installation are provided except a wood frame shims and 10 wood screws 10 1 long minimum Select a wall surface that 1 Does not support major structural loads such as the frame construction at ends of windows and under truss bearing points etc 2 Does not have plumbin...

Page 12: ...ckness is 8 1 2 or more add aluminum flashing over the bottom of the frame opening to assure water is unable to enter the area between the inner and outer wall Prepare and Install the Cabinet 1 Slide the chassis from the cabinet Refer back to the REMOVE CHASSIS instructions and FIG 1 6 in the WINDOW MOUNTING SECTION 2 Place the cabinet into the opening with the bottom rail resting firmly on the bo...

Page 13: ...NSTRUCTION 1 Cut or build a wall opening in the masonry wall similar to the frame construction refer to the THRU THE WALL installation for a wall thickness greater than 8 1 2 2 Secure the cabinet in place using masonry nails or masonry anchor screws Or build a frame using the instructions found in the THRU THE WALL installation section 3 Make sure the masonry above the cabinet is supported well Us...

Page 14: ...fan setting To set the Auto on Timer press the DELAY button on the unit or remote control Each touch of the on the unit or the buttons on the remote will change the timer setting in 1 hour intervals The SET light will turn on while setting Auto off Timer When the air conditioner is on it can be set to automatically turn off in 1 24 hours To se the Auto off Timer press the DELAY button on the unit ...

Page 15: ...sor to start and cooling to begin Heat Mode Use the Heat mode at Low Med High or Auto Fan Speed for heating Use the temperature buttons to set the desired temperature between 64 F and 86 F in 1 F increments For Normal Heating Set the Mode to Heat and the Fan to High or Med with the termperature set in the middle For Maximum Heating Set the Mode to Heat and the Fan to High with a lower set temperat...

Page 16: ...the Fan to Low with the temperature set in the middle NOTE If the air conditioner is off and is then turned on while set to a Cool setting or if turned from a fan setting to a Cool setting it may take approximately 3 minutes for the compressor to start and cooling to begin Energy Saver Mode Controls the Fan On The fan will cycle on and off with the compressor This results in winder variations of r...

Page 17: ...d Tear To minimize wear and tear on the air condi tioner always wait at least 3 minutes before changing modes This will help prevent the compressor from overheating and the circuit breaker from tripping Cabinet Cleaning To clean the air conditioner cabinet Unplug the air conditioner to prevent shock or a fire hazard The cabinet and front panel of the air conditioner may be dusted with an oil free ...

Page 18: ...ce technician TROUBLESHOOTING The Air Conditioner does not cool as it should Airflow is restricted The temperature control may not be set correctly The air filter is dirty The room may be too warm Cold air is escaping The Cooling Coils are frozen Make sure there are no curtains blinds or furniture blocking the front of the air conditioner Lower the set thermostat tempera ture Clean the filter See ...

Page 19: ...roper water drainage make sure the air conditioner is slightly tilted downward from the front of the unit to the rear Water collects in the base pan Moisture removed from the air is draining into the base pan This is normal for a short period in areas with low humidity and nor mal for a longer period in areas with high humidity Digital Display reads F1 F2 or FJ A sensor has failed Contact customer...

Page 20: ...by wear Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc Freight and Insurance cost for the warranty service Filter and Accessories ALL WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO ONE YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY SOLEUS INTERNATIONAL INC DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL...

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