Customer Service 1-888-707-1880
Email: [email protected]
TREADMILL WARRANTY
Dyaco Canada Inc. warrants all its Sole treadmills’ parts, for a period of time listed below, from the date of retail sale, as determined by sale receipt. Dyaco
Canada Inc.’s responsibilities include providing new or remanufactured parts, at Dyaco Canada Inc.’s option, and technical support to our independent
dealers and servicing organizations. In the absence of a dealer or service organization, these warrantieswill be administered by Dyaco Canada Inc. directly
to a consumer. The warranty period applies to the following components:
Drive Motor Lifetime
Deck
Lifetime
All Other Components 5 Years
Frame Weldments Lifetime
Labour 2 Years
Cosmetic ltems* 90 Days
*Cosmetic items including, but not limited to the following: grips, console overlays, and labels/decals
NORMAL RESPONSIBILITIES OF THE CONSUMER
This warranty applies only to products in ordinary househole use, and the consumer is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase to
validate the manufacturer’s limited warranty.
2. Proper use of the treadmill in accordance with the instructions provided in this manual, including belt tracking.
3. Proper installation in accordance with instructions provided with the treadmill and with all local electric codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in house wiring.
5. Expenses for making the treadmill accessible for servicing, including any item that was not part of the treadmill at the time it was shipped from the
factory.
6. Damages to the treadmill finish during shipping, installation or following installation.
7. Routine maintenance of this unit as specified in this manual.
EXCLUSIONS
This warranty does not cover the following:
1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES
RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
Note: Some areas do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in
workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period, for treadmill
not requiring component replacement, or treadmill not in ordinary household use.
3. Damages caused by services performed by persons other than authorized Dyaco Canada Inc. service companies; use of parts other than original Dyaco
Canada Inc. parts; or external causes such as corrosion, discoloration of paint or plastic, alterations, modifications, abuse, misuse, accident, improper
maintenance, inadequate power supply, or acts of God.
4. Products with original serial numbers that have been removed or altered.
5. Products that have been: sold, transferred, bartered, or given to a third party.
6. Products that do not have a warranty registration card on file at Dyaco Canada Inc. Dyaco Canada Inc. reserves the right to request proof of purchase if
no warranty record exists for the product.
7. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE.
8. Product use in any environment other than a residential setting.
9. Warranties outside of North America may vary. Please contact your local dealer for details.
SERVICE
Keep your bill of sale. The labour period is twenty four (24) months from the date on the bill of sale. If service is performed, it is in your best interest to
obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary in different areas. Service under
this
warranty must be obtained by following these steps, in order:
1. Contact your selling authorized SOLE dealer.
2. If you have any questions about your new product or questions about the warranty contact Dyaco Canada Inc. at 1-888-707-1880.
3. If no local service is available, Dyaco Canada Inc. will repair the parts, at Dyaco Canada Inc.’s option, within the warranty period at no charge for parts.
All transportation costs, both to our factory and upon return to the owner, are the responsibility of the owner. The owner is responsible for adequate
packaging upon return to Dyaco Canada Inc. Dyaco Canada Inc. is not responsible for damages that occur during shipping. Make all freight damage
claims with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER. All units
arriving without a return authorization number will be refused.
4. For any further information, or to contact our service department by mail, send your correspondence to:
Dyaco Canada Inc.
5955 Don Murie Street
Niagara Falls, ON
L2G 0A9
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by Dyaco Canada Inc.
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