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6.
Systems installed outside of the metropolitan area may be subject to freight costs and additional
labour costs.
7.
The system installed must be sized in accordance with manufacturers guidelines.
8.
Any repair under warranty must be approved by Solatherm prior to the repair or all costs are bore
by the person who contracted the repair.
Warranty Exclusions
The following exclusions may cause the Solatherm warranty period to become invalid and/or may incur a
service charge and/or cost of parts used during repairs.
1.
Accidental damage to the Controller or any component including; Acts of God, failure due to
misuse, incorrect installation, unauthorised attempts to repair the system.
2.
Where there is nothing wrong with the control unit and the problems relates to incorrect
installation or abnormal conditions such as incorrect array configuration or reverse polarity and or
faulty electrical connection.
3.
Where the unit is not installed according to Solatherm installation guidelines or instructions
booklet.
4.
Where there are claims for damage to walls or any other installation damage directly or indirectly
related to the installation of the system.
5.
If the enclosure has been opened all warranty is void.
6.
If the commissioning form is not completed or filled out incorrectly warranty is void.
7.
COC's must be completed, signed and available for verification. Non compliant installations will void
warranty.
