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39
January 2020
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Solar Stik
®
, Inc.
24VDC Power Hub 3500 Operator Manual
Information 65 - Communication warning
Communication with one of the paralleled controllers in the Power Hub was lost. To clear the
warning, cycle the power to the Power Hub.
Information 66 - Incompatible device
The controller is being paralleled to another controller that has different settings and/or a different
charge algorithm.
Make sure all settings are the same and update firmware on all solar charge controllers in the Power
Hub to the latest version
Err 67 - BMS Connection lost
The solar charge controller is configured to be controlled by a BMS, but it does not receive any
control messages from a BMS. The charger stopped charging, as a safety precaution.
Check the connection between the charger and the BMS.
How to reset the solar charge controller to de-couple it from the BMS
When the charger needs to operate in stand-alone mode again, not controlled by a BMS, it needs to
be reset:
• Solar chargers, go into the setup menu, and change setting ‘BMS’ from ‘Y’ to ‘N’ (setup item
31).
• Reset the solar charge controllers to factory defaults, and then reconfigure it.
Note
that solar chargers automatically configure themselves to be BMS-controlled when
they are connected to one, either directly or via the LCD user interface. The Power Hub was
programmed to work independently from a BMS.
Err 114 - CPU temperature too high
This error will reset after the CPU has cooled down. If the error persists, check the ambient
temperature and check and or clean the air filters. Shade the Power Hub to reduce solar loading.
Err 116 - Calibration data lost
If the unit does not work and error 116 pops up as the active error the unit is faulty, contact your
FSR.
If the error is only present in the history data and the unit operates normally this error can be
ignored safely. Explanation: when the units power up for the very first, it does not have calibration
data and an error 116 is logged.
Err 119 - Settings data lost
The Power Hub cannot read its configuration, and stopped.
This error will not auto-reset. To get it working again:
• First, restore it to factory defaults. Contact your FSR for the values.
• Disconnect the Power Hub from all power-sources, wait 3 minutes, and power up again.
• Reconfigure the Power Hub.