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Solahart Owner’s Manual – Thermosiphon Systems - Revision 3
SOLAHART THERMOSIPHON
SOLAR WATER HEATER WARRANTY
3.
WHAT IS COVERED BY THE SOLAHART WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
3.1
Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications
as follows:
What components are covered
The period from the date of
installation in which the fault must
appear in order to be covered
What coverage you receive
Sunny Systems (from date of installation)
All components
Year 1
Repair and/or replacement of the faulty
component, free of charge, including labour.
The cylinder and solar collector(s)
(only if a tank, collector(s) and
components are purchased and installed
as a complete new Solahart system)
Years 2 to 5
Replacement cylinder or solar collector, free
of charge. Installation and repair labour costs
are the responsibility of the owner.
4.
ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1
To be entitled to make a claim under this warranty you need to:
a)
Be the owner of the water heater or have consent of the owner to act on their behalf.
b)
Contact Solahart without undue delay after detection of the defect and, in any event, within the applicable warranty period.
4.2
You are not entitled to make a claim under this warranty if your water heater:
a)
Does not have its original serial numbers or rating labels.
5.
HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1
If you wish to make a claim under this warranty, you need to:
a)
Contact your local Solahart Distributor.
b)
Solahart will arrange for the water heater to be tested and assessed on-site.
c)
If Solahart determines that you have a valid warranty claim, Solahart will repair or replace the water heater in accordance
with this warranty.
5.2
Any expenses incurred in the making of a claim under this warranty will be borne by you.
