S3K Series Instruction Manual • 13
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9.0 Troubleshooting
Problem
Probable cause
Solution
upS won’t operate after
pressing the ON/TEST or Off
button
No lEDs; no warning sounds
Problem with input power
source
Check the input power source
Fuse blown on rear panel
Replace fuse with same type
and rating and check load
ON/TEST button was not
pressed for 1+ seconds
Press the ON/TEST button for
more than 2 seconds
Output short circuit or overload
on UPS
Turn off UPS. Remove all loads
to ensure there are no problems
or internal short circuits. Press
the ON/TEST button for more
than 2 seconds.
Indicates no utility with a
warning every few seconds
No power source input
Check the input power source
Fuse blown on rear panel
Replace fuse with same type
and rating and check load
fault light is on and the alarm
keeps beeping
UPS needs repair
Contact your distributor or Tech-
nical Support for assistance
continuous beeping
Overload condition
Remove the overload. Refer to
the output specifications.
utility indicator light is on
Fuse blown on the rear panel
Replace fuse with same type
and rating and check load
upS has reduced battery time
Batteries are not fully charged
Recharge the UPS for at least
4 hours
UPS overload
Check the load power display
and remove any non-essential
loads
Batteries are aged and can’t be
fully charged
Replace the batteries. Contact
your distributor or Technical
Support for assistance.
Battery light flashes when
power of upS is supplied by
utility
Voltage of batteries is too low
Recharge the UPS for at least
4 hours
Batteries are disconnected
Check the connections
Damage present on battery
packs
Replace the battery packs
immediately
for further assistance, please contact SolahD Technical Support at:
U.S.: (800) 377-4384 • International: (847) 268-6651 • E-mail: [email protected]