Warranty
We warrant our 4Runner, Jeep Wrangler, Blazer, Jimmy, Scout and Bronco Softoppers
to be free from defects in material and workmanship for a period of one year, with the
exception of vinyl windows and zippers, provided there has been normal use and
proper maintenance.
Vinyl Windows are warranted for a period of 3 months from the date of purchase.
Zippers are guaranteed to be in perfect working condition when leaving the factory.
Due to atmospheric conditions, dirt, sand, road grime, dust, and abrasive cleaners,
etc., zippers are warranted for a period of 6 months from the date of purchase.
Side curtain windows are warranted for 45 days from the date of purchase.
Important: Retracting or closing the top when the temperature is below 40 degrees is
asking for trouble. This will void the warranty on the windows, as clear vinyl plastic
can crack very easily at these temperatures. This top is meant to be a warm-weather
topper. It is not intended to be used during cold temperatures or winter months.
Returns must be pre-approved and have Softoppers issued RGA number attached.
Any defective items must be returned with proof of purchase to Softopper 4750 Nautilus Court
South, Unit B, Boulder CO 80301, freight pre-paid. Items returned must be carefully
packed, in clean condition, with plastic windows protected from scratching and
creasing. This warranty does not cover damage resulting from abuse, misuse,
alteration, accident or damage in transit. Softoppers obligations under this warranty
are limited to the aforementioned repair or replacement of warranty defects for
which return authorization has been received during the warranty period, and
Softopper SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM BREACH OF THIS OR ANY IMPLIED WARRANTY. This warranty
applies to the original purchaser only. All remedies under this warranty are limited to repair or
replacement of any item or items found to be defective by the factory within the time period
specified.
For further information or request for repair work, please contact:
Softopper LLC, customer service
(800) 810-7227 or (303) 304-0533
1-800-810-7227
