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23

Warning: Please keep the IMEI  

(International Mobile Equipment Identity) 

somewhere safe for your records

You can customise your beacon settings in the portal menu: 

Dashboard

Shows overview of the beacon’s location and status.

Location History

Access information on the beacon’s location history.

Fall Detection

Toggle Fall Detection ‘ON’ and select your beacon’s desired 

sensitivity on the scale. 

Geo Fence

Set your beacon’s geo fence perimeter. You will receive alerts 

when the beacon’s location moves outside of the set area. 

For more information or assistance please email: 

[email protected]

Customise your beacon settings

SOFIHUB portal (Continued)

Summary of Contents for Beacon

Page 1: ...Quick Start Guide ...

Page 2: ...N OFF 11 What do the lights mean 12 Activating an SOS Alarm 13 Getting a GPS fix 15 Fall down alarm 16 Making a phone call 17 Silent mode button 18 Specifications and Cautions 19 SOFIHUB Portal Creating your account 20 Setting your emergency contacts 22 Customise your beacon settings 23 ...

Page 3: ...3 Getting to know your device BEACON FRONT Lanyard hole Microphone SOS button ...

Page 4: ...4 BEACON SIDE Positioning indicator BLUE Cellular indicator GREEN Call button Silent mode button Power indicator RED Getting to know your device Continued ...

Page 5: ...5 Loudspeaker Screw holes Charging contacts BEACON BACK Getting to know your device Continued ...

Page 6: ...m side button on the beacon simultaneously You may see the base station LEDs colour change during this process If pairing has succeeded you should hear the base station say Pairing successful Getting to know your device Continued TIP IMPORTANT In order for the call 1 button and SOS button on the base station to function correctly you must first pair your beacon to your base station ...

Page 7: ...7 Loudspeaker CHARGING BASE BACK Getting to know your device Continued ...

Page 8: ...8 USB cable CHARGING BASE BOTTOM Getting to know your device Continued ...

Page 9: ...B cable When placing the magnetic USB cable on the device charging contacts make sure it is positioned correctly The power indicator red light should blink when charging and remain solid when fully charged When the device starts charging successfully you will hear an audible voice prompt ...

Page 10: ...arged For the first time use please fully charge the battery for around 2 3 hours The charging base is equipped with a 2000mAh back up battery which can charge the device when the electricity is off at home or when traveling At 20 it only plays an audible voice prompt At 15 it plays an audible voice prompt and sends a text message to the emergency contacts TIP TIP TIP Charging your device Continue...

Page 11: ...EDs will flash rapidly The device can also be turned on automatically by charging via magnetic USB cable or putting it into the docking station To turn off the device press and hold the side button and SOS button together for 3 seconds until the LEDs turn off 3 sec 1 sec All the LEDs will flash rapidly ...

Page 12: ...ellular network Blue Light shows a double flash rapidly every 3 seconds Light Off Means The device has latest location fix The device is not fixing the latest location Red Red Blinking Quickly Red Off or blinking slowly Means Battery power is lower than 20 The device is charging Red Red ON solid Red shows a double flash rapidly every 3 seconds State Device has been fully charged BLE connected Blue...

Page 13: ...ts Your emergency contacts will be individually called shortly afterwards automatically until the SOS sequence is stopped Activating an SOS Alarm 3 4 sec Press for 3 4 seconds If the device fails to connect to the first number it will call the second number after delay of 15 seconds In case the second number fails to be connected as well the system will connect to the third number etc ...

Page 14: ...t the sound volume during a call Please remember to program emergency contact numbers It is not mandatory for all three authorized numbers to be set however a minimum of one must always be set Please be patient during the call sequence There can be short delays as the alarm calls phones who maybe out of range or delivered to people s voicemail TIP TIP Activating an SOS Alarm Continued ...

Page 15: ...15 To get an initial fix for the GPS features use outdoors or near a window so the device can get a fix on the satellites This could take few minutes according to your environment Getting a GPS fix GPS ...

Page 16: ... always cancel the fall alert before your contacts are notified by pressing the SOS button during the initial voice prompt sequence IMPORTANT It is possible that the beacon may not correctly detect a fall down event under certain circumstances Using the SOS button is critical to get help in an emergency situation If you have fallen but do not hear the beacon voice sequence activate please press th...

Page 17: ...To make a call to your carer press side call button for 3 seconds and you will hear a beep and then it will dial and connect promptly To end the call press the SOS button 3 sec BEEP SOS Making a phone call ...

Page 18: ...ease consider your personal situation and whether or not it would be appropriate to switch these prompts off SOFIHUB recommends that elderly users of the beacon always have their voice prompts turned on Turning off voice prompts may be confusing for the elderly for example if a fall is detected and the sequence is activated the user may not remember voice prompts are disabled and they may proceed ...

Page 19: ...tage 5V DC Waterproof IP67 Locating technology GPS Don t use store the unit in dusty places Don t put the unit in overheated or over cooled places Clean the unit with a piece of dry cloth Don t clean in chemicals detergent Don t disassemble or refit the unit Using other batteries will cause unwanted situation ...

Page 20: ...20 Setting up your account You can access the SOFIHUB portal through the portal tab on the menu on the SOFIHUB website sofihub com or via direct URL portal sofihub com ...

Page 21: ...21 To create your SOFIHUB portal account Click Create Account and follow the prompts SOFIHUB portal Continued ...

Page 22: ... SOFIHUB portal account is set up using the unique details of your device go to the settings tab in the menu to set your emergency contacts and invite carers Setting your emergency contacts SOFIHUB portal Continued ...

Page 23: ...tus Location History Access information on the beacon s location history Fall Detection Toggle Fall Detection ON and select your beacon s desired sensitivity on the scale Geo Fence Set your beacon s geo fence perimeter You will receive alerts when the beacon s location moves outside of the set area For more information or assistance please email info sofihub com Customise your beacon settings SOFI...

Page 24: ...203 Drummond Street Carlton Victoria 3053 Phone 1300 110 366 Email info sofihub com ...

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