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support@snr7.com
Toll Free: 844-305-4967
Trouble Shooting Guide:
Under no circumstances should you try to repair the device by yourself, as this will invalidate
the warranty. Do not open the Lala device as there is a risk of electric shock. If a fault occurs,
first check with points listed below before taking the Lala box for repair. If you are unable to
remedy a problem by following hints, consult your dealer for help.
No power
-Check if the power adaptor is properly connected to the power and the Lala Device .
-Press the power on the remote controller to turn on the power.
No picture
-Reconnect with HDMI cable or AV cable.
-Check if the TV is switched on.
No sound or distorted sound
-Adjust the volume.
-Check that the speakers are connected correctly.
No audio or digital output
-Check the digital connections.
-Check if your amplifier is set correctly.
The box does not respond to the Remote Control
-Aim the remote control directly at the sensor on the front of the Lala Device.
-Reduce the distance to the Lala Device.
-Replace the batteries in the remote control.
Player does not respond to some operating commands during playback
-Operations may not be permitted. Refer to the user manual.
- Possibility of system halted, re-insert with power adaptor to restart.
The TV screen is blank and the player LED is blinking
-Turn off your MX2,wait 30 seconds,turn it on again.
-If under HDMI status, check if HDMI connection is correct or another HDMI cable, change set
the output resolution of the Lala Device into 720P
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