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14

Guide Bar Maintenance

When the guide bar shows signs of wear, turn it over on the 

saw to distribute the wear for maximum bar life. Feathering or 

burring of the bar rails is a normal process of bar wear. You 

should smooth such faults with a file as soon as they occur.
Replace a bar with any of the following faults:

•  wear inside the bar rails permitting the chain to 

 

lay over sideways

•  bent guide bar
•  cracked or broken rails
•  spread rails

Turn the saw over, check the underside of the guide bar, and 

make sure that the lubrication holes and chain groove are free 

from impurities.
You can purchase replacement parts for your Sun Joe

®

  

SWJ803E-RM electric pole chain saw by ordering online at 

snowjoe.com or, to order by phone, contact Snow Joe

®

 +  

Sun Joe

®

 customer service at 1-866-SNOWJOE  

(1-866-766-9563).

Chain Sprocket

Regularly check the condition of the sprocket and replace it 

when wear exceeds 0.5 mm (Fig. 28).
Do not mount a new chain with a worn sprocket or vice-versa.

Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting 

table for common problems and their solutions. If you continue 

to experience problems or need repairs beyond these minor 

adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

m

WARNING! 

Always unplug the power cord before 

performing any adjustments, maintenance, or repairs to your 

pole chain saw.

Troubleshooting Table

Fig. 27

Inspection tool

Depth limiter tooth

Cutting edge

Depth 

limiter 

tooth

< 0,5 mm

Fig. 28

Problems     Corrective Action

The saw 

motor fails 

to start

  Check that you installed the extension cord 

properly into the pole saw power cord receptacle 

and that you plugged the extension cord into a 

live 120 V outlet.

  Make sure that you fully depress and hold the 

safety lock button before squeezing the ON/OFF 

trigger switch.

  The chain is too tight; re-tension.

  The chain tension is too tight; re-tension.

  The chain oil tank is empty; refill.

  The lubrication holes are plugged; clean them out.

  The chain tension is too tight; re-tension.

  The guide bar or chain is damaged; inspect 

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

Summary of Contents for SUNJOE SWJ803E-RM

Page 1: ...re you get the most out of your product be sure to register online at to enjoy full product support A Division of Snow Joe LLC Model SWJ803E RM Form No SJ SWJ803E RM 880E V1 R OPERATOR S MANUAL ELECTRIC POLE CHAIN SAW 10 INCH 8 AMP PASTE UPC LABEL HERE Let Gravity Do The Work ...

Page 2: ...avy duty rubber gloves substantial non skid footwear and close fitting clothing is recommended when working outdoors with power tools 10 Wear protective hair coverings to contain long hair 11 Always wear safety glasses and ear defenders to provide eye and ear protection Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses 12 Wear face or du...

Page 3: ...cord or yank the cord to disconnect it from the receptacle Keep the cord away from heat oil and sharp edges Specific Safety Rules for Pole Chain Saws mWARNING SHOCK HAZARD To protect yourself from electrocution do not operate the pole chain saw within 50 ft 15 m of overhead wires Failure to follow this instruction could result in severe personal injury Operating Tips for Pole Chain Saws Note the e...

Page 4: ...e chain saw one hand gripping the trigger and the other hand gripping the pole Use a firm grip Thumbs and fingers must wrap around the trigger and the pole Keep all guards in place on the pole chain saw Make sure they are in proper working order Do not overreach or extend arms above shoulder height Keep solid footing and balance at all times Never try cutting through two branches at the same time ...

Page 5: ...ION Avoid contacting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING SHOCK HAZARD Keep at least 50 ft 15 m away from power lines Do not overreach Keep proper footing and balance at all time...

Page 6: ...ont handle foam grip 12 Telescopic pole 13 Cam lock for telescopic pole 14 Multi angle head adjustment dial 15 End cover nut beneath the cap 16 Chain sprocket end cover 17 End cover nut cap 18 Cutting bar sheath 19 Hex key wrench blade screwdriver 14 13 16 17 15 18 19 12 11 7 8 9 10 6 5 4 3 2 1 This picture is from the opposite side of this illustration This picture is from the opposite side of th...

Page 7: ...ter at 1 866 SNOWJOE 1 866 766 9563 mWARNING Unpacking and assembly should be completed on a flat and stable surface with adequate space for moving the machine and its packaging mDANGER Never start the motor before installing the guide bar chain and chain cover Without all these parts in place the clutch can fly off or explode exposing the user to potentially serious injuries mWARNING To avoid ser...

Page 8: ...The chain will loosely fit until it is placed on the sprocket Figs 7 8 NOTE Make certain of the direction of the chain If the chain is mounted backwards the saw will vibrate abnormally and will not cut 7 Hold the chain in position on the bar and place the loop around the sprocket Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusting ...

Page 9: ...ench Fig 11 then replace the end cover nut cap to secure the chain sprocket end cover Fig 13 NOTE If the chain is too tight it will not rotate Loosen the end cover nut slightly and turn the chain tensioner 1 4 turn counterclockwise Lift the tip of the guide bar up and retighten the end cover nut Ensure that the chain can be rotated by hand without binding NOTE A new chain tends to stretch check th...

Page 10: ...lly for use with chain saws One minute of use will consume approximately 0 15 fl oz 4 ml of oil NOTE It is normal for oil to seep from the saw when not in use To prevent seepage empty the oil tank after each use When storing the unit for a long period of time 3 months or longer be sure the chain is lightly lubricated this will prevent rust on the chain and bar sprocket mWARNING Be aware of the cor...

Page 11: ...ck Fig 19 and ensure that the pole is secure If the pole telescopes when the cam lock is closed the nut may need tightening mWARNING Failure to lock the telescopic pole cam lock as directed could result in personal injury Tightening the Bolt The retaining bolt may need tightening to secure the telescopic pole in place 1 Unclip the cam lock Using the hex key wrench tighten the cam lock nut then clo...

Page 12: ...ain accelerate to full speed before entering the cut Keep the saw running the entire time you are cutting maintain a steady speed Allow the chain to cut for you exert only light downward pressure If you force the cut damage to the bar chain or unit can result PUSH and PULL This reaction force is always opposite to the direction the chain is moving when it is in contact with the wood Thus the opera...

Page 13: ...he saw As a pole chain saw user you should take several steps to keep your cutting jobs free from accident or injury Take the following precautions to minimize kickback Before you start the unit make sure the pole chain saw is not contacting any object Always grip the pole and handle firmly with both hands when the unit is running Place one hand on the pole and your other hand on the rear handle w...

Page 14: ... however to sharpen the existing chain if the sharpening is carefully performed Any work on the chain and bar requires specific experience and special tools For safety purposes we recommend you contact an authorized Snow Joe Sun Joe dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Sharpening is necessary when the sawdust looks like dust cutting becomes mo...

Page 15: ...t difficulties are easy to fix Consult the troubleshooting table for common problems and their solutions If you continue to experience problems or need repairs beyond these minor adjustments please call 1 866 SNOWJOE 1 866 766 9563 for assistance mWARNING Always unplug the power cord before performing any adjustments maintenance or repairs to your pole chain saw Troubleshooting Table Fig 27 Inspec...

Page 16: ...acked the handle is broken or if you see any other condition that may affect the saw s operation DO NOT USE the tool Instead have it serviced at an authorized Snow Joe Sun Joe dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Cleaning Use only mild soap and a damp cloth to clean the pole chain saw Never let any liquid get inside the motor housing and NEVER...

Page 17: ... or accessory can be dangerous and could cause injury or mechanical damage NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such changes Accessories can be ordered online at snowjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Hex key wrench blade screwdriver Bar and cha...

Page 18: ...in this warranty shall be construed as obligating Snow Joe Sun Joe to incorporate such design changes into previously manufactured products nor shall such changes be construed as an admission that previous designs were defective This warranty is intended to cover product defects only Snow Joe LLC is not liable for indirect incidental or consequential damages in connection with the use or misuse of...

Page 19: ... California to cause cancer birth defects or other reproductive harm Some examples of these chemicals are lead from lead based paints crystalline silica from bricks and cement and other masonry products and arsenic and chromium from chemically treated lumber Your risk from these exposures varies depending on how often you do this type of work To reduce your exposure to these chemicals work in a we...

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