4
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC
warrants this refurbished product to the original purchaser for
90 days against defects in material or workmanship when used
for normal residential purposes. If a replacement part or product
is needed, it will be sent free of charge to the original purchaser
except as noted below.
The duration of this warranty applies only if the product
is put to personal use around the household. It is the
owner’s responsibility to correctly perform all maintenance
and minor adjustments explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at [email protected] for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal affixed to the housing or guard
of your product. All products require a valid proof of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or
service during reasonable periods of malfunction or non-
use of this product while waiting for a replacement part
or unit under this warranty. Some states do not allow
exclusions of incidental or consequential damages so
the above exclusions may not apply in all states. This
warranty may give you specific legal rights in your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM
EST and Saturday and Sunday 9AM to 4PM. You can reach
us at 1-866-SNOWJOE (1-866-766-9563), online at snowjoe.
com, via email at [email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satisfied with the distributor’s service,
or if you have difficulty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller. If in the event your efforts are
unsatisfactory, please reach out to us directly.
