Snapper SXD19SSWM82, Owner'S Manual, Page: 30 / 120

Not
for
Reproduction
30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The lawn mower
does not start.
The battery is not
charged.
Charge the battery.
The switch is defective. Replace the switch (Contact an
authorized service center
)
.
Grass jammed between
the deck and blade.
Remove battery; check under
deck for jams.
The battery is not fully
inserted in the lawn
mower.
Check the connection between
the battery and the lawn mower.
Make sure the battery clicks into
place.
Battery may require
service or replacement.
Contact an authorized service
center or replace battery.
The lawn mower
cuts the grass
unevenly.
The lawn is rough or
uneven.
Check the mowing area.
The cutting height is not
set properly.
Move the wheels to a higher
setting.
The lawn mower
does not mulch
properly.
Wet grass clippings are
sticking to the underside
of the deck.
Remove the battery and clean
the unit. Wait until the grass
dries before mowing.
The mulching plug is
missing.
Install the mulching plug.
The lawn mower
is hard to push.
The grass is too tall, or
the cutting height is too
low.
Raise the cutting height.
The rear of the grass
catcher bag is dragging
in thick grass.
Empty the grass clippings from
the grass catcher bag.
The lawn mower
is excessively
noisy and
vibrates.
The motor shaft is bent.
Stop the motor, and inspect for
damage. Send the unit to service
center for reparation.
The blade is unbalanced.
Repair before restarting. If
vibration persists, contact an
authorized service center.