30-Day Money Back Guarantee for any reason
Snailax product can be returned to receive a full refund for any reason
within 30days. Please contact our customers service
([email protected]), our staff will contact you within 48 hours.
90-Day Money Back Guarantee for quality related issue
Snailax product can be returned / replaced within 90 days if the product
break down in the period of proper use.
24-Month Warranty for quality related issue
If the product break down within 24 months in the period of proper use,
customers can enjoy the relevant warranty to get them replaced.
A�en�on!
No warranty will be given to any force majeure and man-made causes to a
defec�ve product, such as improper care, personal tear down and willful
damage,etc.
Gra�tude
We are quite thankful for your trust in our Snailax brand. Snailax will
con�nuously bring you a be�er user experience.
To learn more informa�on about Snailax’s healthy products, please visit:
www.snailax.com
www.facebook.com/Snailax
7
Warranty
TROUBLESHOOTING
FAULT
THE DEVICE FAIL
TO START
SOLUTION
CHECK IF THE BATTERY IS OUT OF
POWER
CHECK IF THE MODE OR HEAT
BUTTON IS TURNED ON.
THE DEVICE
SWITCHES OFF
SUDDENLY
BATTERY POWER RUN OUT,
PLEASE RECHARGE IN TIME
THE VIBRATION
BECOMES WEAK
THE BATTERY IS LOW, PLEASE
CHARGE IN TIME
