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Frequently asked questions
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not settled.
Inoperation
Whether the freezer is plugged and connected to power;
Low voltage; Whether temperature control knob is in the work
area
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped; Whether foods are
rotten;
Whether the interior shall be cleaned.
Long-term
operation
of compressor
It is normal that freezer operates for longer time in summer
when the ambient temperature is higher:
Do not put too much food in the freezer at one time; Do not put
foods until they are cooled; Frequent opening of freezer door.
Thick frost layer (defrost is needed)
Illuminating light
does not shine
Whether the freezer is connected to power, whether the
indicator light is damaged.
The freezer door
can not be
properly closed.
The freezer door is stuck by food packages;
Too much food;
Tilt freezer.
Loud noises
Whether the food is leveled, whether the freezer is balanced;
Whether the freezer parts are properly placed.
Transient
difficulty in
door opening
After refrigeration, there will be pressure difference between
the inside and outside of the refrigerator to result in transient
difficulty in door opening. This is a normal physical phenomenon.
Warm tips:
The freezer enclosure may emit heat during operation specially in summer, this is
caused by the radiation of the condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected on the exterior surface and
door seals of the freezer when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with a dry towel.
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of
sound and grunts which is normal does not affect the cooling effect.
Buzz: Buzz will be generated by running compressor specially when starting up or
shutting down.
Clatter: The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
Summary of Contents for FH10SM
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