8
SERVICE INFORMATION
Service and repairs of Sarno Music Solutions, LLC products are to be performed only at
Sarno Music Solutions, LLC unless otherwise authorized in advance. Unauthorized
service, repair, or modification will void this warranty.
Return Authorization is
required
prior to sending products for repair. All items MUST be
shipped to Sarno Music Solutions, LLC
prepaid, insured, and properly packaged
–
unless otherwise authorized in advance. Always include a letter giving complete details
of the problem along with your name, phone number and/or e-mail address where
Sarno Music Solutions, LLC can contact you if necessary.
Our address:
852 Atalanta
Avenue, St. Louis, MO 63119 or call 314-962-7220
OUT-OF-WARRANTY SERVICE
1
Contact Sarno Music Solutions, LLC to obtain return authorization.
2
All items MUST be shipped to the above address
prepaid, insured, and
properly packaged
. Products arriving in a non-standard package, which appear
damaged, may be refused
. Shipments received “freight-collect” will be
refused.
3
Product must be shipped to Sarno Music Solutions, LLC address with a letter
stating return shipping address and description of problem.
4
Your unit will receive quality service and will be returned transportation pre-paid.
Out-of-warranty billing will be determined by nature of required repairs.