Smoke hollow 3016DEW Owner'S Manual Download Page 19

Troubleshooting Guide

20

Troubleshooting Guide

SYMPTOM

 

CAUSE

 

SOLUTION

 

Cabinet Temp is inaccurate

 

Faulty Temp S

ensor

)

 

Call OLPI for replacement. 

Faulty controller

 

Call OLPI for replacement. 

 

Appliance takes excessive 
amount of time to heat

 

Climate

 

Temps below 65°F (18°C) may extend heating time

 

Appliance plugged into an

 

extension cord

 

Plug appliance directly into power source. Maximum

 

length ext. cord 25ft, min. gauge 12/3.

 

Door not closed properly

 

Close door and adjust latch so door seals completely

 

Waterbowl/ Drip deflector

 

not properly located

 

Locate waterbowl/drip deflector properly on supports.

 

See assembly steps for proper installation

 

Faulty controller

 

Call OLPI for replacement. 

 

Gap between the door

 

and smoker

 

Door alignment

 

Adjust door hinges

 

Damaged door seal

 

Call OLPI for replacement door kit

 

Grease leaking from smoker

 

Door not closed properly

 

Close door and adjust latch so door seals

 

completely around appliance.

 

Appliance not level

 

Move appliance to level surface and adjust height

 

Drip pan not in proper location

 

Align drip pan so drain hole in pan and smoker align

 

Grease tray is full

 

Empty grease tray and reinstall under smoker

 

Drain tube is clogged

 

Clean drain tube

 

No smoke

 

No wood chips

 

Add wood chips. (See adding wood chips guide)

 

Element not staying on long 
enough to heat chips due to climate

 

1. Open vent fully. 2. Open door briefly to allow smoker temp 
to drop approx. 5°F (2.78°C) below set temp then close door.

 

Damaged smoke box

 

Call OLPI for replacement.

 

Controller will not adjust temp

 

Faulty controller

 

Call OLPI for replacement. 

 

Controller will not adjust time

 

Faulty controller

 

Call OLPI for replacement. 

 

Error Code

Err2

 

Cabinet temperature>370F 

The Heat Element will automatically shut off when the 

temperature is higher than the setting temperature. Call 

OLPI for replacement

 

Error Code

Err

 

Thermostat probe is damaged/short 

circuited

 

Call OLPI for replacement

 

19

Summary of Contents for 3016DEW

Page 1: ...USE ONLY THIS IS YOUR ASSEMBLY CARE USE MANUAL WITH IMPORTANT WARNING SAFETY INFORMATION PLEASE SAVE THESE INSTRUCTIONS Approximate assembly time 20 minutes Tools needed for assembly Phillips head scr...

Page 2: ...lowingrequirements Ifalonger detachablepower supplycordorextensioncordisused themarkedelectricalratingof thecordsetorextensioncordshouldbeatleastasgreatastheelectricalratingoftheappliance Theextension...

Page 3: ...necessaryshouldchildrenorpetsbeinareawheretheelectricsmokerisbeingused Fuel suchascharcoalbriquettesorheatpellets arenottobeusedintheelectricsmoker Neverusetheelectricsmokerasaheater READCARBONMONOXID...

Page 4: ...veallpartsand packagingmaterialfromtheboxandinsidethesmoker Makesureyouhavealltheitemsonthepartslist Carefully checktheunitandmakesurethereisnodamage IFYOUHAVEANYPROBLEMSWITHTHISPRODUCTORTHEREAREMISSI...

Page 5: ...PartsandToolList 5 Parts and Tool List Tools needed for assembly Phillips head screwdriver 5...

Page 6: ...ss 1 10 10 Vent Knob 1 11 11 Wood Chip Box Lid 1 12 12 Door Latch Assembly 1 13 13 Rear Handle 1 14 14 Cable Cover 1 15 15 Control Panel Assembly 1 16 16 Cabinet 1 17 17 Grid Support 8 18 32 Door Asse...

Page 7: ...wn Use 6 M4x12mm Screws and 2pcs ST4 2x8mm Self tapping Screws to assemble the Bottom Panel Assembly into the Cabinet Assembly as shown 7 SmokerAssembly Locate BottomPanelAssembly 29 2 Front Legs 2 Re...

Page 8: ...Step 3 SmokerAssembly Step3 Locate Cabinet ControlP CableCov 12pcsST4 Screws B ToolsNeed Phillips Scre Procedure Turn the Smok side up and pu standontheflo hooksofContro Cabinetsquare backintoplace S...

Page 9: ...Step4 RearVent Knob Rear Handle Procedure Use 4 M6x16mm Screws to assemble the Rear Handle as shown Locate DoorLatchAssy 12 DoorHandle 19 4pcsM4x12mmScrews A ToolsNeeded Phillips Screwdriver Procedure...

Page 10: ...rewstoa theWoodChipsBoxBackBra t RailandRightRailasshown I C C S ConnecttheControlPanelEle ConnectorintotheHeatingE Connectorasshown NowattachtheDoorAssemb SmokerCabinet Left Right Locate Wood Chips B...

Page 11: ...rid Supports as sh 11 Step7 G r i d S u p p o rts Locate 8pcsGridSupports 17 Heat Tent 23 Water Pan 21 Water Pan Support 2 ToolsNeeded None Procedure Assemble 4 Grid Supports in the h holes in the lef...

Page 12: ...Wood Chip Box Lid Grease Tray Vent Knob ToolsNeeded None Procedure Place the 3 Cooking Grids into the Cooking Grid Supports as shown Make sure the angled portion of the grid is slid in first SmokerAs...

Page 13: ...YOUR SMOKER IS NOW COMPLETE FOR YOUR SAFETY FOLLOW ALL SAFE GUARDS AND INSTRUCTIONS SmokerAssembly SmokerAssembly 13 ASSEMBLY OF YOUR SMOKER IS NOW COMPLETE FORYOURSAFETY FOLLOWALLSAFEGUARDS AND INST...

Page 14: ...way and looking through the slots in the wood chip box lid to see if the wood has burned down 5 If the wood chips have completely burned in the wood chip box remove the box from the smoker Caution Th...

Page 15: ...apethroughseamsandturntheinsideofsmokerblack Thisisnormal Tominimizesmokeloss around door the door latch can be adjusted to further tighten door seal against body Opening smoker door during cooking pr...

Page 16: ...smoking programs by pressing the TEMP button once Your temperature will change in 5 F increments when setting the internal smoker temperature The UP DOWN buttons allow you to change the time and temp...

Page 17: ...urrent set time or temperature The time or temperature can be changed by using the up and down arrows as defined above The change can be confirmed by pressing the Time or Temperature button a second t...

Page 18: ...on Faulty controller Call OLPI for replacement Nodisplayoncontroller Powerlightison Controllertempisbelow 10 F 23 C Removecontrollerfromunitandbringtotemp above 0 F 18 C Faulty controller Call OLPI fo...

Page 19: ...fromsmoker Door not closed properly Closedoorandadjustlatchsodoorseals completely around appliance Appliance not level Moveappliancetolevelsurfaceandadjustheight Drippannotinproperlocation Aligndrippa...

Page 20: ...thermometer is a must to cook large pieces of meat to make sure it is done internally InternalTemperatures for Select Meats Cooked Ham 140 degrees Ham Beef Med Ground Beef 160 degrees Veal Lamb Pork B...

Page 21: ...art with ease your ribs are done Note Make sure your internal temperature of your ribs are at 170 F Take out of smoker and let stand on serving platter until cool enough to eat Smoked Beef Brisket Sel...

Page 22: ...smoker You may baste with butter for more moisture if you like When turkey skin reaches your desired color remove turkey from smoker place in aluminum foil pan and cover with aluminum foil tightly Pl...

Page 23: ...the fish Lay the salmon fillets on top of the cure The cure should extend 1 2 inch beyond the edges of the fish on each side Spread the remaining cure on top so it covers the fish completely 3 Cover...

Page 24: ...etc will be the responsibility of the consumer All warranty claims apply only to the original purchaser and require a proof of purchase verifying purchase date Do not return parts to our address with...

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