Smith HSE-VAS-015 User Manual Download Page 2

Congratulations! 

And welcome to the A. O. Smith family.
We would like to thank you for the trust you have shown in choosing an A. O. Smith water 
heater. You can be sure it will live up to your expectations. Thousands of delighted users all 
over the world trust A. O. Smith water heaters for their families. This user guide will introduce 
you to your water heater. Follow the instructions carefully and look forward to enjoying long 
years of trouble-free service.
A. O. Smith is a company known for its innovative technologies and energy-efficient solutions. 
Ours are the only water heaters with the Blue Diamond

®

 Glass Lining for the inner tank. This 

cutting edge technology prevents sediment and scaling, fights corrosion and extends the life 
of your water heater.
Our customer-centric approach manifests itself in many other ways too. If you need any 
information or assistance with your water heater, just call us from any phone, anywhere in the 
country to our Toll Free Customer Care No. 1800-103-2468.
Or
Factory Address:
A. O. Smith India Water Products Private Limited

(formerly known as A. O. Smith India Water Heating Private Limited)

Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,
Ramanagara District, Karnataka – 562 112, India.
CIN: U31909KA2006PTC040282

A. O. Smith India Water Products Private Limited was established in 2006. Since then, the 
A. O. Smith team has conducted numerous focus group studies and spent endless research 
hours determining what India wanted in a water heater. Backed by 75 years of proven 
technological advances, A. O. Smith India has created a stylish design with features demanded 
by the Indian consumer.
The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on 
20 acres, just outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations 
is the 16th A. O. Smith manufacturing facility worldwide. In 2013, additional 150,000 sq. ft. 
was added in Bengaluru factory. A. O. Smith's India plant has extensive engineering and 
technical resources and has the latest technologies incorporated. A. O. Smith is the first 
manufacturer to invest in and produce glass lined water heaters in India.
Today, A. O. Smith Corporation is one of the largest water heater manufacturers in the world 
and is a global leader in innovative technology and energy efficient solutions.

About A. O. Smith

Summary of Contents for HSE-VAS-015

Page 1: ...y Sunday 9 am to 6 pm For calls registered at A O Smith call centre before 4 pm only Not available on public holidays and under unavoidable circumstances Available in select cities only A O SMITH A O...

Page 2: ...own as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India CIN U31909KA2006PTC040282 A O Smith...

Page 3: ...ng Safety Valve 8 Connecting to Water Supply 9 Operation 11 Temperature Setting 13 Troubleshooting 15 Circuit Diagram 15 Warranty 16 Jurisdiction 17 Expert Company Service 17 Service and Maintenance 1...

Page 4: ...a shipment has been delivered to you in apparent good condition but upon opening the packaging if any loss or damage has taken place while in transit inform the carrier s agent A O Smith representati...

Page 5: ...omponent parts for possible damage Do Not install or attempt to repair any damaged component parts If you detect any damage in the water heater please contact the Dealer from where the water heater wa...

Page 6: ...uct Figure 1 A C B E D Model HSE VAS 015 HSE VAS 025 Volume L 15 25 Power W 2000 2000 Voltage Frequency V Hz 230 50 230 50 Actual Stdg Loss kWh 24h 45 C diff 0 450 0 540 Reheating Time for 35 C rise i...

Page 7: ...4 Heating indicator 5 Cold water inlet pipe with diffuser 6 Blue Cap 7 Anode 8 Hot water outlet pipe 9 Red Cap 10 Thermostat 11 Heating Element 12 Thermal Cut out 13 Installation Bracket 14 Support Bo...

Page 8: ...er tank The lining is stronger and more corrosion resistant than any other in the industry Safety Valve The safety valve is designed to automatically relieve pressure and discharge water in case the p...

Page 9: ...nstallation 6 Figure 3 Do not install the water heater where water splashes on the water heater Figure 4 Safety Precautions Installation Before installing ensure that the following tools are available...

Page 10: ...when completely filled with water Figure 7 Solid Concrete Wall False Wall 3 1 2 ft Figure 8 Use a drill bit with diameter of 10mm to drill 2 holes at least 90mm deep in the wall Fig 8 Step 3 The two...

Page 11: ...t the water heater is fixed steadily Water Heater Concrete Wall Wall Water Heater 1 3 Water Heater Wall 2 Figure 10 Connecting Safety Valve Figure 11 Wrap the threaded part of the cold water inlet pip...

Page 12: ...mmends Nylon Stainless Steel SS braided hoses Flexible Hoses having a minimum pressure rating of 8 Bar and hoses should be compatible for hot water applications Connect the cold water pipe to the inle...

Page 13: ...s and damage nearby objects if not properly routed to a drain It is recommended to operate the discharge lever in the safety valve on a regular basis to ensure that there are no blockages and also to...

Page 14: ...is any leakage In case of a leakage drain the water completely repair the leaking joint and then refill the water heater CAUTION This water heater should not be operated with insufficient amount of wa...

Page 15: ...e CAUTION Connect the water heater using independent sockets do not use any adapters Use multimeter to check whether the live line and neutral line are not reverse to ensure complete safety Before ins...

Page 16: ...otch position always in medium or above level Heating indicator Power indicator Figure 18 Heating mode Standby mode When the actual temperature of the water is less than the set temperature it enters...

Page 17: ...and drain If it is below freezing temperature you will need to unplug the unit and drain it Switchofftheelectricsupplytothewater heater Openthehotwaterfaucetuntilthewater runscool Closecoldwatersupply...

Page 18: ...Control circuit or internal Call Customer care centre wiring error Water temperature is too high Thermostat set is too high Call Customer care centre Thermal Cut out trips Call Customer care centre W...

Page 19: ...y 5 The Company s liability under the warranty will be limited only to defects which occur under conditions of proper installation normal operation and under proper use It excludes defects occurring b...

Page 20: ...al basis i e by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates Such service will be rendered by the Company in towns or places whe...

Page 21: ..._________ Ph _______________ Mobile _____________________ E mail ___________________ Warranty Card Company Copy to be sent back to the Company Dealer s Stamp and Signature Invoice Number _____________...

Page 22: ...II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free No 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 For Service needs Ple...

Page 23: ......

Page 24: ...as A O Smith India Water Heating Private Limited Plot 300 Phase II KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District Karnataka 562 112 India Toll Free 1800 103 2468 n Website www ao...

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