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7.0 WARRANTY & SERVICE
Smirthwaite Ltd warrants the products detailed on your order to be free from defects
in materials and workmanship for a period of 2 years from date of delivery. If a fault
develops during the period, please call Customer Services by email or telephone
01626 835552 who will advise you on the best course of action. Possible action may
be for us to arrange to send out one of our Service Engineers, or have the goods
returned to us. Should a repair not be possible within the guarantee period we will
replace the product for new or nearest equivalent product. In the unlikely event that
we cannot repair or exchange we will refund in full.
This warranty is for the UK only. The warranty excludes faults due to accident,
neglect, misuse, not following the Instructions and normal wear and tear. This
warranty is in addition to your legal rights. Goods will only be collected from the
original delivery address.
A charge may be made where the goods cannot be repaired under the terms of the
warranty. You will be advised before this is made.
T: +44 (0)1626 835552 E:
8.0 CONTINUOUS IMPROVEMENT
Smirthwaite Ltd are committed to continuous improvement to their product range.
Should you have any suggestions or comments please send them to our product
design department at: [email protected]
Smirthwaite Ltd reserve the right to change the specification or material without prior
notice.
For catalogues, help and further information on our products please contact us at:
Smirthwaite Ltd
16 Wentworth Road Heathfield, Devon.TQ12 6TL
T: +44 (0)1626 835552
F: +44 (0)1626 835428
E: [email protected]
W: www.smirthwaite.co.uk
