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7.3 NOMINAL SERVICE LIFE
Your product has a nominal service life of 7 years, during which full post-sales
support will be available with regard to spares and servicing.
Product service life has been determined based upon the design complexity of
product, and the anticipated exposure to normal use.
Good practice dictates all Smirthwaite products have been designed and
manufactured to high levels of safety and quality, and will meet requirements of
normal use when maintained in line with our servicing recommendations.
STOP!
If the product has been out of use for an extended period of time (6
months or more) it should always be serviced prior to being
reissued.
If the product has been subjected to ‘heavy’ or ‘constant’ use, the
service should be reduced to half the recommended period.
Constant and/or heavy use is considered to be:
Daily use above 7 hours duration
Weekly use above 5 days duration
Monthly use above 10 months per year
Use by a client who is at 90% to 100% of the maximum weight limit of
the product. The maximum weight limit must
NEVER
be exceeded
Use by a client who is extremely active, either voluntarily or
involuntarily
7.4 EXTENDING NOMINAL SERVICE LIFE
At Smirthwaite we are proud to produce products that have a reputation for quality
and durability.
We believe our products have the potential to provide benefits to our clients beyond
the nominal service life documented above.
We will continue to provide full support beyond the nominal service life provided the
following conditions are met:
1. A full service schedule has been maintained.
2. A full service and inspection is undertaken at the end of the nominal service
life period
3. The product is subsequently serviced annually (or biannually if under
‘heavy/constant’ use conditions)
4. Smirthwaite reserve the right to limit support where parts/components are no
longer available
