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7.0 WARRANTY & SERVICE
Smirthwaite Ltd warrants the products detailed on your order to be free from defects in
materials and workmanship for a period of 2 years from date of delivery. If a fault develops
during the period, please call Customer Services by email or telephone 01626 835552
who will advise you on the best course of action. Possible action may be for us to arrange
to send out one of our Service Engineers, or have the goods returned to us. Should a
repair not be possible within the guarantee period we will replace the product for new or
nearest equivalent product. In the unlikely event that we cannot repair or exchange we will
refund in full.
This warranty is for the UK only. The warranty excludes faults due to accident, neglect,
misuse, not following the Instructions and normal wear and tear. This warranty is in
addition to your legal rights. Goods will only be collected from the original delivery
address.
A charge may be made where the goods cannot be repaired under the terms of the
warranty. You will be advised before this is made.
T: +44 (0)1626 835552 E:
8.0 CONTINUOUS IMPROVEMENT
Smirthwaite Ltd are committed to continuous improvement to their product range. Should
you have any suggestions or comments please send them to our product design
department at: [email protected]
Smirthwaite Ltd reserve the right to change the specification or material without prior
notice.
For catalogues, help and further information on our products please contact us at:
Smirthwaite Ltd
16 Wentworth Road
Heathfield
Devon
TQ12 6TL
T: +44 (0) 1626 835552
F: +44 (0) 1626 835428
E: [email protected]
W: www.smirthwaite.co.uk
