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MALFUNCTIONS SHOWN ON THE DISPLAY (FOR THE TECHNICIAN) 

The dishwasher is able to identify a number of malfunctions and show them on the display. If the problem 
persists after the dishwasher has been switched off and back on, proceed as described below: 

 

Er 04 

Tank temperature probe 
malfunction 

Tank temperature probe disconnected or not working. 

Er 05 

Tank water filling malfunction  -  The  tank  wasn’t  filled  in  the  expected  time:  check  the  water 

supply tap, the dynamic supply pressure, cleanliness of the inlet 
water filter, cleanliness of the rinse nozzles, any damage of the 
water charging hose. If the problem still occurs during the “FILL”
-  Work  level  tank  pressure  switch  damaged  (it  always  detects 
“empty”:  check  if  the  tank  safety  pressure  switch  starts 
operating). 
- Leakage from the tube connected to the air trap; if the problem 
is not solved, it occurs during the work program. 
-  vent  valve  of  the  drain  pipe  obstructed  with  dirt:  with 
siphonage,  the  tank  gets  completely  empty  at  the  end  of  a 
washing program. 

Er 06 

Water pump-out malfunction 
 
 

Check: 
-  filter  cleanliness;  obstructions,  bending  and  narrowing  of  the 
drain pipe. 
- possible obstructions of the drain pump (blocked with a foreign 
body). 
In case the problem is not solved, please contact the After-Sales 
Service.  

Er 23 

Boiler does not heat up as 
expected. 

The problem might occur because water is continually entering 
the tank (the causes are as for “Er 05” – see above) If the boiler 
heating element is damaged, this might be due to operation with 
no water in the boiler - the pressure switch is indicating full even 
with  the  boiler  empty:  -  damaged  boiler  heating  element  – 
contactor failure - open on boiler safety thermostat side. - boiler 
temperature  probe  faulty  or  incorrectly  positioned  - 
motherboard  relay  failure,  Important:  If  the  boiler  heating 
element  is  damaged,  this  might  be  due  to  operation  with  no 
water in the boiler, pressure switch continues to give full reading 
even  with  boiler  empty:  check  boiler  air  trap  and/or  relative 
pressure switch and replace if necessary. 
 

Er 24 

Boiler temperature probe 
malfunction 

Boiler temperature probe disconnected or not working 
 
 
 
 

Summary of Contents for UG411DSUK

Page 1: ...HE ELECTRICITY SUPPLY 11 6 FIRST START UP 12 6 1 FIRST START UP 12 6 2 PREPARING FOR USE IMPORTANT 12 6 3 USING THE WATER SOFTENER ON MODELS WITH THIS FEATURE ONLY 12 7 CONTROL PANEL 13 LIGHT L2 13 GREEN LIGHT DISHWASHER READY 13 BLUE LIGHT DISHWASHER IN OPERATION WASHING IN PROGRESS FILL IN PROGRESS 13 RED LIGHT INDICATES A MALFUNCTION 13 7 1 SET UP AUTHORISED STAFF ONLY 14 7 2 MODIFIABLE PARAMET...

Page 2: ...DISPLAY FOR THE USER 32 SMEG thanks you for choosing one of its products This manual is an integral part of the appliance Take good care of it and keep it to hand throughout the appliance s life cycle since it contains important information about assembly safety use and maintenance In the event that the appliance is sold on consign this manual to the new owner Before putting the appliance into ope...

Page 3: ...with even a single part of the appliance or the use of non genuine spare parts 1 2 Name and address of manufacturer or distributor Smeg S p A Via Leonardo da Vinci 4 42016 Guastalla RE Tel 39 0522 8211 Fax 39 0522 821453 Internet www smegfoodservice com email foodservice smeg it Our Sales Department staff will be able to provide you with information about prices and special offers Our After Sales ...

Page 4: ... This symbol is applied close to the terminal used to earth the appliance s electrical system This symbol appears next to important information Read the instructions provided with care and comply with the procedures and rules described This symbol appears next to information and technical instructions intended for the qualified staff who are to install commission and test the appliance and carry o...

Page 5: ...ed properly and do not constitute a hazard Electrical safety is only ensured if the dishwasher is connected to an earth conductor compliant with the relevant electrical regulations If in doubt have the system inspected by a qualified electrician A circuit breaker and overcurrent protection device magnetothermal switch or fuses must be installed in an easily accessible position on the dishwasher s ...

Page 6: ...n handling detergents comply strictly with the instructions provided by the detergent producer Always keep the detergent safety datasheets within reach so that the operator can consult them easily if necessary Swallowing or inhaling detergents may cause serious injury to the nose mouth and throat If detergent has been inhaled or swallowed seek medical advice immediately 3 3 Correct maintenance Do ...

Page 7: ...ACTERISTICS 4 1 Overall dimensions for built under installation R LOWER BACK PANEL E ELECTRICITY SUPPLY CABLE C FILLER HOSE P PERISTALTIC HOSES Q EARTH TERMINAL S DRAIN HOSE T EXTERNAL DISPENSER POWER CABLE ENTRY POINT ...

Page 8: ...perature of 35 C Intake water hardness models with softener f 60 Intake water hardness models without softener f 15 Water intake flow rate models with rinsing pump L min min 6 Water intake flow rate models without rinsing pump L min min 12 Intake hose connection threaded 3 4 Drain minimum diameter mm 25 Drain height above appliance installation surface mm max 600 Rinse cycle water consumption L 2 ...

Page 9: ... components can be disposed of in accordance with the local regulations 5 1 Positioning and installation Place the dishwasher in the chosen point and remove the protective film Level the dishwasher with the aid of a spirit level on its four feet adjusting them to ensure that it is stable If the dishwasher is installed above the ground make sure that the stand and dishwasher are secured properly an...

Page 10: ...e fixed to the drain connection using the hose clamps provided Only use new hoses for connection to the water supply Old hoses or hoses salvaged from previous installations must not be used If the water supply system has been unused for a long time or if work has been done on it before connecting the appliance s intake hose run the water to flush the air and dirt from the pipes FOR MODELS WITH A W...

Page 11: ...he dishwasher is put into operation If the dishwasher is connected to the electrical mains by means of a plug it must be of the same type as the power socket suitable for the appliance s rated electrical characteristics and compliant with the relevant national regulations The power plug must be easily accessible after the appliance has been installed Electrical safety is only ensured if the dishwa...

Page 12: ... in the water which indicates its hardness causes whitish marks on dry dishes and dishes also tend to lose their shine over time The dishwasher is equipped with an automatic water softener which removes the substances that cause hardness from the water with the aid of regenerating salt The first time the dishwasher is used a litre of water must be poured into the tank with the salt Whenever the ta...

Page 13: ...side the dishwasher is provided Tank heating element on symbol No salt symbol if softener is fitted Boiler element on symbol No detergent symbol if a system for monitoring outside the dishwasher is provided Light L2 Green light dishwasher ready Blue light dishwasher in operation washing in progress FILL in progress Red light indicates a malfunction The instructions apply to undercounter and hood t...

Page 14: ...ears on the display release the button and press it again to access the main PCB setup menu With the tank full the hood open 1 Press the button and hold it down for 5 7 seconds When appears on the display release the button and press it again to access the main PCB setup menu All the modifiable parameters can now be displayed scrolling through them with the button Press the button to select the va...

Page 15: ...ratures by a few degrees especially in transient phases just after the FILL is completed just after the end of the cycle etc due to the inertia of the measurement probe Adjusting rinse aid dispensing optional if installed Every time is pressed the value increases of 0 1 g l up to a max of 2 g l Default 1 2 g l Adjusting detergent dispensing optional if installed From 0 0 g l to 3 0 g l every time ...

Page 16: ...mg l Durezza d gradi tedeschi Durezza f gradi francesi Livello regolazione Rigenerazione disattivata H00 150 8 5 15 H01 200 11 20 H02 300 17 30 H03 With values over 60 f an external water treatment device must be used and the regeneration frequency must be set on H00 400 22 5 40 H04 500 28 50 H05 600 33 5 60 H06 Importante During normal operation the dishwasher will perform a number of washing cyc...

Page 17: ...mostop device is set off the rinsing t are no longer monitored and the user is responsible for ensuring that the minimum correct t are maintained for the tank and boiler It is particularly important to check the intake water temperature Also refer to the insufficient washing drying foam in tank point of the troubleshooting section restore t Stop ON and or connect the appliance to a hot water suppl...

Page 18: ...r powered up and the tank full press the on off button for a few seconds when appears on the display release the button and press it again quickly within 0 5 seconds The peristaltic pumps continue to operate until the same button is pressed again The rinse aid and detergent symbol lights flash alternately as long as the pumps are on bear in mind that the rinse aid peristaltic pump fills the circui...

Page 19: ...s completely empty at the end of a washing program Er 06 Water pump out malfunction Check filter cleanliness obstructions bending and narrowing of the drain pipe possible obstructions of the drain pump blocked with a foreign body In case the problem is not solved please contact the After Sales Service Er 23 Boiler does not heat up as expected The problem might occur because water is continually en...

Page 20: ...ng rP Er 26 Boiler emptying malfunction check cleanliness of the rinse nozzles faulty boiler pressure switch it always detects full leakage or unbinding of the tube water runs inside the tube rinsing pump malfunction if present Er 27 Boiler emptying malfunction with tank full Or boiler full signal on models without rinsing pump Faulty boiler pressure switch it always detects full If this occurs in...

Page 21: ...onitoring outside the dishwasher is provided Tank heating element on symbol No salt symbol if softener is fitted Boiler element on symbol No detergent symbol if a system for monitoring outside the dishwasher is provided Light L2 Green light dishwasher ready Blue light dishwasher in operation washing in progress FILL in progress Red light indicates a malfunction The instructions apply to undercount...

Page 22: ...ply with this recommendation leads to forfeiture of the warranty entitlement on the appliance s water system Industrial dishwasher detergents may cause serious irritation Comply carefully with the instructions provided by the detergent producer on the pack Verificare Turn on the mains water tap user The level of detergent and rinse aid in the containers That there is regenerating salt in the relat...

Page 23: ...ture is reached The duration of this stage may vary depending on the mains water temperature and on the single phase connection if possible depending on the model Press the button quickly to display the tank left and boiler right temperatures for a short time Load the dishes Close the door lower the hood and the cycle starts 1 Select the program required by pressing Only with Autostart OFF 2 Confi...

Page 24: ...9 4 Program change With program started press and hold it down to interrupt it Change the program by pressing Confirm the program start by pressing and hold it down for 1 second light L2 turns blue again N B During heating of the water in the boiler and tank with the cycle running the tank heating element and boiler heating element symbols may appear on the display Tank heating does not start unti...

Page 25: ...washer is supplied with cold water the cycle duration might increase depending on the intake water temperature and the thermostop setting Power blackouts If the dishwasher is open when power is restored the display will read t and the heating element will remain off to prevent the risk of burns to the user Close the dishwasher to resume heating the water in the tank Enabling disabling the program ...

Page 26: ...d model Extra baskets can be purchased through the After Sale Service The following images are indicative Glasses Place the glasses downwards Cutlery Use the dedicated basket Place the cutlery randomly preferably with the handle downwards using caution to avoid injures due to prongs of forks and blades of knives ...

Page 27: ...n here taking care that no large residues fall into the sump underneath Clean them to remove residues and rinse with plenty of water then put them correctly back in place do not use sharp or pointed tools Clean away any limescale deposits to prevent excessive build ups If possible leave the hood or door ajar when not in use Clean surfaces thoroughly and often with a damp cloth use neutral non abra...

Page 28: ...END flashes on the display The display returns to showing P1 Clean the filter in accordance with the instructions After cleaning the filter for undercounter models press to start filling FILL for hood type models filling FILL starts automatically when the hood is closed 12 2 Total pump out at the end of the day The dishwasher is able to perform an automatic cleaning cycle at the end of the day Pre...

Page 29: ...s 3 and remove the screws 2 as shown Do not unscrew the nozzles Clean the holes and nozzles under a jet of clean running water do not use tools which might cause damage Reassemble the spray arms with care Clean the outside of the appliance with a damp cloth and neutral soap rinsing and drying thoroughly 12 5 Lengthy periods out of use If the dishwasher is to be out of use for a fairly long period ...

Page 30: ...C contact customer Support Improper set cycle Increase the duration of the washing cycle especially if the load is very dirty or partially dried Clogged nozzles Boiler incrusted with limescale Verify that the nozzles are clean and that the water softener if present is working correctly Verify that the filter of the tube placed inside the rinse aid jerrycan is not clogged INSUFFICIENT RINSE Inappro...

Page 31: ...ATER LEFT IN THE TANK AFTER PUMP OUT Waste tube badly positioned or partially clogged Verify that the tube and drainage are not clogged and that the drainage is not positioned too high see connection scheme ...

Page 32: ...eck that the drain pump is not blocked with a foreign body follow steps indicated in 10 2 Periodical checks If the problem still occurs contact After sales Service Err09 Excessive water level in the tank anomaly Contact After sales Service Err23 Boiler heating anomaly does not heat Contact After sales Service Err24 Boiler temperature probe anomaly Contact After sales Service Err25 Boiler water fil...

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