TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Remedy
You cannot activate or oper‐
ate the hob.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
You do not set the heat set‐
ting for 10 seconds.
Activate the hob again and
set the heat setting in less
than 10 seconds.
You touched 2 or more sen‐
sor fields at the same time.
Touch only one sensor field.
Pause function operates.
Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Auto-Vent does not work.
You covered the control
panel.
Remove the object from the
control panel.
Accelerator does not oper‐
ate.
The zone is hot.
Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func‐
tion.
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