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13
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
THE INDICATOR LIGHT L1 DOES
NOT LIGHT UP
line voltage failure
Verify electricity connection.
THE WASHING PROGRAM DOES
NOT START
The dishwasher filling is not over
yet.
Wait for FILL to disappear off the
display
CLOSE stays on display
If CLOSE stays even with the hood
closed, contact the After-Sales Service.
POOR WASHING RESULTS
Clogged or crusted spray arms
holes.
Dismount and clean the spray arms
(10.2 Periodical checks)
Clogged filter
Read “cleaning the filters during the
day”
Insufficient or improper detergent
or rinse aid.
Verify detergent type and quantity.
Failing or insufficient use of
detergent or rinse aid: the
detergent or rinse aid cannot be
withdrawn from the dedicated
containers.
Worn or broken internal tube for
detergent or rinse aid of the peristaltic
pump, to be replaced by the After-Sales
Service.
This ordinary maintenance service is
recommended at least once a year for
the correct functioning of the dosers.
Badly positioned dishes / glasses.
Place dishes / glasses correctly.
Low washing temperature
Verify the temperature
displayed, if it is inferior than
50°C contact customer Support.
Improper set cycle
Increase the duration of the washing
cycle, especially if the load is very dirty
or partially dried.
Clogged nozzles
Boiler incrusted with limescale
- Verify that the nozzles are clean and
that the water softener, if present, is
working correctly.
- Verify that the filter of the tube
placed inside the rinse aid jerrycan is
not clogged.
INSUFFICIENT RINSE
Inappropriate rinse aid, or it is not
dispensed correctly.
Low rinsing temperature
Verify the rinse aid container and if it is
adequate to the type of mains water.
Verify the boiler set temperature
Restore T Stop ON and/or connect the
machine to hot water.
If the problem is not solved, contact
the After-Sales Service.
INSUFFICIENT DRYING
Inappropriate rinse aid, or it is not
dispensed correctly.
Water hardness superior than
12°dF or it contains many
dissolved salts.
Verify the rinse aid container and if it is
adequate to the type of mains water. If
the problem is not solved, contact the
After-Sales Service