GB 13
AFTER-SALES SERVICE
Before contacting After-Sales Service:
1. Try to remedy the problem yourself (see
“Troubleshooting Guide”).
2. Restart the programme to check whether the
problem has solved itself.
3. If the machine continues to function incorrectly,
call After-Sales Service.
Specify:
• The nature of the problem.
• The exact model of the washing machine.
• The service code (number after the word
SERVICE).
The After-Sales Service sticker is in the
lid of the foreign body trap or on the rear
of the machine.
• Your full address.
• Your telephone number and area code.
As a priority, you should contact the After-Sales
Service of the retailer who supplied you with the
washing machine.
TRANSPORT AND HANDLING
1. Unplug the washing machine.
2. Turn off the tap.
3. Remove the water supply and drain hose.
4. Eliminate all water from the hoses and the washing
machine (see “Draining residual water”).
Wait for the water to cool so as to avoid any accidents.
5. To facilitate moving the machine, pull the handle situated
at the bottom front (optional on certain models) out a little
by hand and pull it out to the stop with the foot.
Afterwards push the handle back into the original stable
position.
6. Fix the transport bracket again for transportation.
7. Transport the washing machine upright.
IMPORTANT: Do not use the washing machine while the
handle is pulled out.
IFU_Alpha_Sc1-mech_GB.fm Page 13 Wednesday, March 30, 2005 6:52 PM
Black process 45.0° 100.0 LPI
