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CHAPTER 6.
BEFORE CALLING SERVICE
If your refrigerator is not working:
• Is there an electrical failure?
• Has the plug been correctly connected to the socket?
• Has there been a blow-out in the fuse or breaker of the electrical circuit to which the
plug has been connected?
• Are there any faults with the socket? For this purpose, try the plug of your refrigerator
by connecting it to a socket which you are sure is working.
If your refrigerator does not get cold enough:
• Is the thermostat set in the coldest position?
• Are the doors of your refrigerator opened very frequently and do they remain open for
long periods of time?
• Do the doors of your refrigerator fully closed and are the door gaskets sealing
correctly?
• Are any containers or dishes placed in your refrigerator contacting the back wall in
such a way that they are obstructing the air circulation?
• Is your refrigerator over-filled?
• Is there enough space between your refrigerator and the back and side walls?
If the food in the Cooling/Freezing compartment is colder than necessary:
• Has a suitable temperature setting be made? (Are the thermostat knobs in the
position “5”?)
• Is there too much newly placed food in the deep freeze compartment?
If there is, the compressor shall operate longer for freezing it; hence it may also possibly
be cooling the food in the cooling compartment more than necessary.
If your refrigerator is operating noisily:
The compressor shall from time to time energize to ensure that the adjusted coolness
level remain fixed. The noises that may be heard from the refrigerator at that time are
normal as required by function.
Once the required coolness level has been achieved, the noises should automatically
dimin ish.
If there is still noise:
• Has your refrigerator been leveled? Have the feet been adjusted and set?
• Is there anything behind your refrigerator?
• Are the shelves or the plates on the shelves of your fridge vibrating? If so, then
rearrange the shelves and/or plates.
• Are the goods placed in your fridge vibrating? Secure them or rearrange on the shelf.
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