21
Chapter 4 - Troubleshooting
Symptom
You cannot connect to the network.
Probable Causes
•
You did not install the software driver and USB/Ethernet Converter as
indicated in this manual.
Possible Solutions
•
Uninstall the driver from your operating system, power off and
disconnect any devices attached to the converter, and disconnect it from
the USB port.
•
Reinstall the converter according to the installation instructions in this
manual.
Symptom
The Link/Act LED does not light
Probable Causes
There is a connection or cabling problem
Possible Solutions
•
Check that the network hub or switch is powered on.
•
Be sure the network cable is properly connected to both devices.
•
Verify that Category 5 cable is used for 100 Mbps connections and that
the length of the cable does not exceed 100m (328 ft).
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Check the
network cable and connections for defects. Replace the defective cable if
necessary.
