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ROUBLESHOOTING

USB Adapter Installation Problems

If your computer cannot find the EZ Connect Wireless USB 
Adapter or the network driver does not install correctly, check the 
following items:

Make sure the adapter is connected to the USB port. Check for 
any hardware problems, such as physical damage to the 
adapter’s connector.

Try the adapter in another USB port. If this also fails, try using 
another SMC2662W wireless adapter that is known to operate 
correctly.

Make sure your computer is using the latest BIOS.

If there are other network adapters in the computer, they may 
cause conflicts. Disable or remove all other adapters from the 
computer and test the wireless adapter separately.

Check for a defective computer or USB port by trying the 
adapter in another computer that is known to operate correctly.

If there are still difficulties, remove the wireless adapter. Delete 
the file “Vnetusbr.sys” from:

c:\windows\system (for Windows 98/Me) 
c:\winnt\system32\drivers (for Windows 2000)
c:\windows\system32\drivers (for Windows XP)

Then go to the Control Panel and delete the adapter from the 
network configuration menu. Restart the PC and reinstall the 
adapter.

Summary of Contents for EZ Connect SMC2662W

Page 1: ... 528 ft at 11 Mbps 350 m 1 155 ft at 1 Mbps Seamless connectivity to wired Ethernet LANs augments existing networks quickly and easily DSSS technology provides robust interference resistant and secure wireless connections Supports a wide range of operating systems Windows 98 Me 2000 XP Easy installation Dual dipole antenna User Guide SMC2662W ...

Page 2: ......

Page 3: ...38 Tesla Irvine CA 92618 Phone 949 679 8000 EZ Connect Wireless USB Adapter User Guide The easy way to make all your network connections June 2002 Part Number 01 111393 009 ...

Page 4: ...se No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2002 by SMC Networks Inc 38 Tesla Irvine CA All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EZ Connect is a trademark of SMC Networks Inc Other product and company names are trademarks o...

Page 5: ...ncorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com index cfm action customer_service_warranty All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any r...

Page 6: ...CIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTIO...

Page 7: ...tion between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note In order to maintain compliance with the limits of a Class B digital device SMC requires that you use a quality interface cable when connecting to this device Changes or modifications ...

Page 8: ...n low voltage supply system according to EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discharge according to EN 61000 4 2 1995 Contact Discharge 4 kV Air Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 1995 AC DC ...

Page 9: ...llation 6 Setting Wireless Properties 8 Windows 2000 Driver Installation 21 Windows XP Driver Installation 24 Configuration and Diagnostics 27 Utility Installation in Windows 98 Me and 2000 27 Using the EZ Connect Wireless USB Utility in Windows 98 Me and 2000 28 Quick Launch Icon 29 Monitor 30 Statistics 32 Site Survey 33 Encryption 34 Advanced Screen 36 Using the Windows XP Configuration Tool 37...

Page 10: ...ork Topologies 42 Setting the Communication Domain 44 Stationary Wireless PCs 44 Roaming Wireless PCs 44 Troubleshooting 46 Network Connection Problems 47 SMC Networks 802 11b SMC2662W Wireless USB Adapter Maximum Distance Table 48 Specifications 49 Terminology 51 ...

Page 11: ...nectivity with considerable cost savings over wired LANs which include long term maintenance overhead for cabling Just plug wireless adapters into your desktop PCs and start networking Using this adapter in conjunction with an SMC EZ Connect Wireless Access Point or Wireless Access Point Bridge you can create an instant network that integrates seamlessly with 10 Mbps Ethernet LANs Moreover moving ...

Page 12: ...s networking as defined in IEEE 802 11b It can be installed in any notebook or desktop with a USB port Support is currently provided for Windows 98 Me 2000 XP LED Indicator The EZ Connect Wireless USB Adapter includes two LED indicators as described in the following figure and table Status Description PWR On Power is being supplied to the adapter Link On Adapter is receiving or transmitting data v...

Page 13: ... banks who frequently rearrange the workplace and change location Temporary LANs for special projects or peak time Trade shows exhibitions and construction sites that need to setup for a short time period Retailers airline and shipping companies who need additional workstations for peak periods Auditors who require workgroups at customer sites Access to databases for mobile workers Doctors nurses ...

Page 14: ...er if there are any incorrect missing or damaged parts If possible retain the carton including the original packing materials Use them again to repack the product if there is a need to return it for repair System Requirements Before you install the EZ Connect Wireless USB Adapter check your system meets the following requirements An available USB port Windows 98 Me 2000 XP have the Windows install...

Page 15: ... the other end of the cable into the SMC2662W Driver Installation Warning Backup your driver CD and use the copy as the working disk to protect the original from accidental damage The CD ROM that comes with the package contains all the software drivers available for the EZ Connect Wireless USB adapter New or updated drivers can be downloaded from SMC s web site at http www smc com For installation...

Page 16: ...1 Windows 98 Me will automatically detect the new hardware and prompt you to install the driver Click Next 2 Check Specify a location and type E Drivers win982k assuming E is the location of your CD drive Insert the CD into the CD drive and click Next ...

Page 17: ...es from the CD Windows may ask you for the Windows 98 CD If so remove the EZ Connect Wireless USB adapter CD insert the Windows 98 CD and click OK 4 Click Finish to complete the driver installation You may be asked to restart the computer Click Yes ...

Page 18: ...ON 8 Setting Wireless Properties 1 Click Start Settings Control Panel Double click the Network icon 2 Click on the Identification tab in the Network dialog box and specify your computer name and network workgroup ...

Page 19: ...ork protocols you wish to use If you install TCP IP be sure to set the appropriate Gateway DNS Server and Domain for your network If you install an IPX SPX compatible protocol then you also need to install the Client for NetWare Networks 5 Click File and Print Sharing and check the boxes as required 6 On the Configuration tab double click the SMC2662W adapter ...

Page 20: ...l find a list of properties To communicate with SMC 11 Mbps Wireless devices set the Authentication Type to Shared Key Note Products from some other vendors may use the setting Open System Use the same setting as the other devices in your network ...

Page 21: ...el to the same radio channel as that used by the other wireless clients in your group However if you are connecting to a network via an access point the adapter will automatically set the channel to the same as that used by the access point ...

Page 22: ...ss For more secure data transmissions set encryption to 128 bit or 64 bit The 128 bit setting gives a higher level of security The setting must be the same for all clients in your wireless network Default Disabled To completely configure WEP you must use the Configuration Utility See Encryption on page 34 ...

Page 23: ...DRIVER INSTALLATION 13 10 Set the Fragmentation Threshold The default 2 346 means Disabled See Terminology on page 49 for a description of Fragmentation Threshold ...

Page 24: ...INSTALLATION 14 11 Set the Operating Mode to Ad Hoc or Infrastructure depending on the type of network to which you want to connect ...

Page 25: ... with three options Auto Long or Short see Terminology on page 49 for an explanation of Preamble Type If you aren t sure whether all the Clients and Access Point radios in your wireless network support the Short RF preamble then leave this setting on Long Default ...

Page 26: ...the data transmission reception rate setting It can be set to Auto 1 Mbps 2 Mbps 5 5 Mbps or 11 Mbps Usually this should be set to Auto In a radio frequency hostile environment a lower rate can provide more stable transmission quality ...

Page 27: ...DRIVER INSTALLATION 17 14 Set the RTS Threshold to the same as that used by other devices in your network The default 2 347 means Disabled See Terminology on page 49 for a description of RTS Threshold ...

Page 28: ...e as that used by the ad hoc workgroup or access point to which you want to connect The SMC2655W Access Point default is WLAN If you will be roaming among multiple access points with different BSS IDs leave this field blank to allow connection to any SSID ...

Page 29: ...urity keys are four 10 digit keys for the 64 bit WEP setting and one 26 digit key for the 128 bit WEP setting WEP must be set in the configuration utility and all changes can be made there See Using the EZ Connect Wireless USB Utility in Windows 98 Me and 2000 on page 28 or Using the Windows XP Configuration Tool on page 37 for details ...

Page 30: ...EP Key to use shows the key that will be used 1 4 for encryption 18 Click OK to exit the open screens and click Yes to restart the computer if asked to do so Go to Utility Installation in Windows 98 Me and 2000 on page 27 ...

Page 31: ...DRIVER INSTALLATION 21 Windows 2000 Driver Installation 1 Windows 2000 will automatically detect the new hardware and prompt you to install the driver 2 Click Next ...

Page 32: ...ers win982k assuming E is the location of your CD drive Insert the CD into the CD drive and click Next 4 Click Next to copy files from the CD 5 The Digital Signature Not Found screen will open Click Yes to continue the installation ...

Page 33: ... Finish to complete the driver installation The System Settings Change box may ask you to restart the computer If so click Yes 7 Driver installation is now complete Go to Utility Installation in Windows 98 Me and 2000 on page 27 if you wish to install the optional configuration utility ...

Page 34: ...ALLATION 24 Windows XP Driver Installation 1 Windows XP will automatically detect the new hardware and prompt you to install the driver Check Install from a list or specific location Advanced and click Next ...

Page 35: ...INSTALLATION 25 2 Check Don t search I will choose the driver to install The Select Network Adapter screen will open 3 Click Have Disk and the Install From Disk screen will open Type E Drivers xp and click OK ...

Page 36: ... USB Adapter Click Next 5 Though the software is fully compatible with Windows XP it has not yet been Logo tested by Microsoft On the Hardware Installation screen click Continue Anyway 6 After the software has been installed click Finish to complete the driver installation ...

Page 37: ... For Windows XP use the built in wirelesss configuration tool Go to Using the Windows XP Configuration Tool on page 37 Utility Installation in Windows 98 Me and 2000 To install the utility software 1 Insert the CD ROM into your PC s CD drive 2 Click Start Run 3 Type E Utility Setup exe and click OK assuming E is your CD drive 4 Follow the on screen instructions to finish the installation ...

Page 38: ... 28 Using the EZ Connect Wireless USB Utility in Windows 98 Me and 2000 Once the installation is complete the configuration utility can be accessed by clicking Start Programs EZ Connect Wireless USB EZ Connect Wireless USB Utility ...

Page 39: ...e device you wish to connect to Double clicking the Quick Launch icon will open the EZ Connect Wireless USB Utility program providing quick access to the adapter settings The configuration utility includes the following tools Monitor Allows you to monitor network status and configure wireless adapter parameters Statistics Shows wireless adapter statistics Site Survey Scans Shows all the access poi...

Page 40: ...wireless adapter Click Modify to configure the Operating Mode Channel SSID and Tx Rate After making a configuration change the Apply button will become enabled Click Apply to save the changes Operating Mode Set the station operation mode to 802 11 Ad Hoc for network configurations that do not have an access point or to Infrastructure for configurations with an access point Infrastructure is the de...

Page 41: ...o the channel of the access point to which the adapter connects Note The Channel can only be set when the Operating Mode is 802 11 Ad Hoc SSID Input an SSID string for the wireless network to which you want to connect this setting is blank by default If you will be roaming among multiple access points with different BSSIDs leave this field blank to allow connection to any SSID Tx Rate Indicates th...

Page 42: ...CONFIGURATION AND DIAGNOSTICS 32 Statistics The Statistics screen displays Data Frames and Management Frames See Terminology on page 49 for a description of these terms ...

Page 43: ...RELESS USB UTILITY IN WINDOWS 98 ME AND 2000 33 Site Survey The Site Survey screen displays all access points in the wireless LAN You can choose one of them to connect to by double clicking on an entry SMCAP SMCAP SMCAP SMCAP ...

Page 44: ...el of security The setting must be the same for all clients in your wireless network Default Disabled The WEP Wired Equivalent Privacy implemented in SMC s EZ Connect Wireless USB adapter is based on the RC4 encryption algorithm The security keys are four 10 digit keys for the 64 bit WEP setting and one 26 digit key for the 128 bit WEP setting WEP security protects your wireless LAN against eavesd...

Page 45: ...encryption string you prefer If you are using a key generated from the passphrase you must use the same passphrase and key on each station To use the WEP function take the following steps 1 Select 128 bit or 64 bit in the Encryption field 2 Choose Create with Passphrase type a string in the Passphrase field and click Generate 3 Select the key and click Apply Note A passphrase string can consist of...

Page 46: ...TICS 36 Advanced Screen You can use this screen to set values for Fragmentation Threshold Default 2346 means Disabled and RTS CTS Threshold Default 2347 means Disabled See Terminology on page 49 for a description of these terms ...

Page 47: ...P CONFIGURATION TOOL 37 Using the Windows XP Configuration Tool Basic Settings 1 Right click the network connection icon on the toolbar 2 On the popup menu click Status The Wireless Network Connection Status box will open ...

Page 48: ...Network Connection Properties box will open Click the Wireless Networks tab 4 In the lower section of the screen click Learn about setting up wireless network configuration and complete the wireless configuration according to the Help and Support Center instructions ...

Page 49: ...dvanced tab 2 Set the Fragmentation Threshold The default 2 346 means Disabled See Terminology on page 49 for a description of Fragmentation Threshold 3 Preamble Type offers a dropdown list with three options Auto Long or Short If you aren t sure whether all the Clients and Access points in your wireless network support the Short RF preamble then leave this setting on Auto Default See Terminology ...

Page 50: ...5 5 Mbps or 11 Mbps Usually this should be set to Auto In a radio frequency hostile environment a lower rate can provide more stable transmission quality 5 Set the RTS Threshold to the same as that used by other devices in your network The default 2 347 means Disabled See Terminology on page 49 for a description of RTS Threshold ...

Page 51: ...or small departmental or SOHO LANs Infrastructure for enterprise LANs Network Topologies Ad Hoc Wireless LAN An ad hoc wireless LAN consists of a group of computers each equipped with a wireless adapter connected via radio signals as an independent wireless LAN Computers in a specific ad hoc wireless LAN must be configured to the same radio channel An ad hoc wireless LAN can be used for a small br...

Page 52: ...io link or access other computers or network resources in the wired LAN infrastructure via the access point The infrastructure configuration not only extends the accessibility of wireless PCs to the wired LAN but also increases the effective wireless transmission range for wireless PCs by passing their signal through one or more access points A wireless infrastructure can be used for access to a c...

Page 53: ...may be configured with the same SSID to create an Extended Service Set ESS By placing the access points so that a continuous coverage area is created wireless users within this ESS can roam freely All SMC EZ Connect Wireless adapters and EZ Connect Wireless Access Points within a specific ESS must be configured with the same SSID Before setting up an ESS for roaming choose a location for the acces...

Page 54: ...your computer is using the latest BIOS If there are other network adapters in the computer they may cause conflicts Disable or remove all other adapters from the computer and test the wireless adapter separately Check for a defective computer or USB port by trying the adapter in another computer that is known to operate correctly If there are still difficulties remove the wireless adapter Delete t...

Page 55: ...ou have enabled and configured the service correctly If you cannot connect to a particular server be sure that you have access rights and a valid ID and password If you cannot access the Internet be sure you have configured your system for TCP IP If your wireless station cannot communicate with a computer on the Ethernet LAN when configured for Infrastructure mode check the following Make sure the...

Page 56: ...like information regarding our full line of wireless products you can visit us on the Web at www smc com or you can call us toll free at 800 SMC 4YOU SMC Networks stands behind every product sold with a 30 day satisfaction guarantee and a limited lifetime warranty SMC2662W 802 11b Wireless USB Adapter Maximum Distance Table Speed and Distance Ranges Environmental Condition 11 Mbps 5 5 Mbps 2 Mbps ...

Page 57: ... Frequency USA Canada 2 412 2 462 GHz Europe ETSI 2 412 2 472 GHz Japan 2 412 2 484 GHz Sensitivity 1 2 5 5 11 Mbps 90 88 83 80 dBm min Modulation 1 2 5 5 11 Mbps BPSK QPSK CCK CCK Output Power 14 dBm Physical Characteristics Current Consumption TX 460 mA max RX 260 mA max 20 mA Standby Size 95 x 65 x 13 mm 3 74 x 2 56 x 0 51 in Weight 37 g 1 31 oz Temperature Operating 0 to 55 C 32 to 131 F Stora...

Page 58: ... 11b USB specification revision 1 1 Compliances FCC Class B C CISPR 22 Class B Software NDIS Driver Windows 98 Windows Me Windows 2000 Windows XP NDIS Utility Windows 98 Windows Me Windows 2000 Windows XP uses built in wireless configuration utility ...

Page 59: ... received by the device that carry data see Management Frame on the next page ESS ESS ESS ID SSID stands for Extended Service Set More than one BSS is configured to become an Extended Service Set LAN mobile users can roam between different BSSs in an ESS ESS ID SSID Ethernet A popular local area data communications network which accepts transmissions from computers and terminals Ethernet operates ...

Page 60: ...Beacon Probe Authentication and Association frames MSDUs MAC Service Data Units MMPDUs MAC Management Protocol Data Units Roaming A wireless LAN mobile user moves around an ESS and maintains a continuous connection to the Infrastructure network RTS Threshold Transmitters contending for the medium may not be aware of each other RTS CTS mechanism can solve this Hidden Node Problem If the packet size...

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Page 62: ... 739 12 33 Fax 39 02 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Switzerland 41 0 1 9409971 Fax 41 0 1 9409972 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Northern Europe 44 0 118 974 8700 Fax 44 0 118 974 8701 Eastern Europe 34 93 477 4920 Fax 34 93 477 3774 Sub Saharian Africa 27 11 314 1133 Fax 27 11 314 9133 North Africa 34 93 477 492...

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