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Contents
iv
D3CM1604V EMTA Cable Modem Administrator Manual
Viewing System Software Settings ................................................................ 37
Viewing Quality of Service Information .......................................................... 43
Troubleshooting Physical Network Problems ...................................................... 49
Troubleshooting Software-Interaction Problems ................................................. 54
Local Networked Devices Unable to Access the EMTA ...................................... 55
Testing the Path from a Computer to the EMTA ........................................... 57
Testing the Path from a Computer to the Internet ......................................... 59
EMTA is Not Passing DHCP Address to a computer .......................................... 62
Determining a Computer’s MAC Address ............................................................ 62
Apple Macintosh Windows OS X ................................................................... 63