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27

TROUBLESHOOTING 

 
 

PCI Compatibility 

 

Early PCI BIOS versions do not properly support the PCI specification and may “hang” when a network card 
driver tries to load. If this occurs, make sure your BIOS correctly supports the PCI Local Bus Specification 
(v2.0 or later) and upgrade your computer BIOS to the latest version.  
Some PCI computers are not self-configuring and require you to perform some or all of the following functions 
by motherboard jumper changes and/or BIOS Setup program configuration: 

 

 

Verify that the PCI slot is an enabled bus-master slot and not a slave PCI slot. The EZ Card 
1000 must be installed in a PCI bus-master slot. In some computers the PCI slot must be 
configured to enable bus mastering. Refer to your PC’s manual and check the PCI BIOS 
Setup program to be sure the PCI slot is an enabled bus-master slot. 

 

 In some computers, you may be required to disable Plug-and- Play in the BIOS Setup 
program if resources are not properly assigned between the network card and other installed 
cards. 

 

Some computers may require you to reserve interrupts and memory addresses for installed 
ISA cards to prevent PCI cards from using the same settings. Refer to your PC’s manual and 
check the PCI BIOS Setup program configuration options for ISA cards. 

 

Make sure the PCI slot is configured to support INTA. 

 

Ensure that INTA for the slot is assigned to a free interrupt (IRQ) number. 

 

Check the BIOS Setup program’s PCI parameters for the slot where the EZ Card 1000 
network card is installed. Ensure that the slot is configured for level-triggered interrupts 
instead of edge-triggered interrupts. An example of typical PCI parameters follows:  

 
-

 

PCI Slot #: (slot number where the network card is installed) 

-

 

Master: Enabled 

-

 

Slave: Enabled 

-

 

Latency Timer: 40(range is 20 to255) 

-

 

Interrupt Type: Level-Triggered 

-

 

Interrupt Number: (choose any number the BIOS Setup supplies that does not conflict with 
another installed card) 
 

Note that the wording of these parameters varies with different computers, and not all parameters may be 
configurable.  

 

Always consult your computer manual for information on changing motherboard jumper settings and BIOS 
Setup program parameters for use with PCI network cards. If you set a motherboard jumper and modify the 
computer’s BIOS Setup, make sure the jumper and BIOS settings match. 

 
 
 
 
 
 
 

Summary of Contents for 9452TX-1

Page 1: ......

Page 2: ...om its use No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2005 by SMC N...

Page 3: ...Package Contents 7 Hardware Installation 8 Driver Installation 10 Windows 9x 10 Windows ME 14 Windows NT 16 Windows 2000 17 Windows XP 18 Driver Verification 24 Troubleshooting 27 Cable Types and Spe...

Page 4: ...its discretion replace an older product in its product line with one that incorporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC produ...

Page 5: ...NTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL IN...

Page 6: ...ion Class B SMC contact for these products in Europe is SMC Networks Europe Edificio Conata II Calle Fructu s Gelabert 6 8 2o 4a 08970 Sant Joan Desp Barcelona Spain This information technology equipm...

Page 7: ...connector in the RJ 45 port This may damage this device Les raccordeurs ne sont pas utilis pour le syst me t l phonique Industry Canada Class B This digital apparatus does not exceed the Class B limi...

Page 8: ...and half duplex and features auto negotiation 1 RJ 45 connector for 10 100 1000 Mbps connections 1 Socket for Optional Boot ROM 2 LED Indicators Link ACT FD Full Duplex Package Contents After unpackin...

Page 9: ...Switch off the computer unplug the power cord and remove the computer s cover 2 Select an available PCI slot and remove the cover bracket When using a 32 bit PCI slot the end of the card s edge conne...

Page 10: ...or a distance of 100m 328 ft It is recommended that for all critical connections or any new cable installations Category 5e enhanced Category 5 cable should be used Connecting UTP Cable 1 Attach the m...

Page 11: ...2TX 1 PCI Card in your machine the Operating System will automatically recognize the adapter and prompt you for the appropriate drivers Click the Next button to begin the installation Step 2 Insert th...

Page 12: ...he letter of your CD ROM drive In most cases this is D Step 4 The system should find the drivers Click the Next button to continue the installation The wizard will show SMC EZ Card 10 100 1000 SMC9452...

Page 13: ...nce the system has copied the SMC drivers from the CD it may then request files from your original Windows disk Please insert the Windows CD at this time Step 6 The system will copy the files Do NOT p...

Page 14: ...m the Windows CD the driver install process will be complete Click Finish to exit the wizard Step 8 You will then be prompted to reboot the machine Press Yes Upon reboot the EZ Card 10 100 1000 SMC945...

Page 15: ...ill automatically recognize the adapter and prompt you for the appropriate drivers Select the Specify the location of the driver option Then click the Next button to begin the installation Step 2 Inse...

Page 16: ...f all the drivers option Select Network Adapters from the list of devices press Have Disk and once again browse to the location of the drivers Step 4 Once all the necessary files have been copied the...

Page 17: ...at AutoSense This card will automatically link up to your switch or hub at the highest supported speed If your switch hub does not support auto negotiation please select the desired Media Type Note I...

Page 18: ...e location of the drivers This should be SMC9452 WIN2000 Note The equals the letter of your CD ROM drive In most cases this is D Then click OK You can also click Browse and browse to the location of t...

Page 19: ...ou wish to upgrade to the latest drivers available on the CD ROM please continue and read the directions below Step 2 Click Start and click Control Panel Then click the Performance and Maintenance ico...

Page 20: ...19...

Page 21: ...20 Step 3 Go to the Driver tab and click Update Driver Select the Install from a list option and click Next Select the Don t Search option and click Next...

Page 22: ...21...

Page 23: ...22 Click Have Disk and browse to the location of the drivers on the CD This should be SMC9452 WINXP Note The equals the letter of your CD ROM drive In most cases this is D Then click OK...

Page 24: ...ep 4 The correct model of your SMC adapter will now be displayed Click Next This process will be completed once the drivers are copied to the hard drive and installed Please click Finish to exit the w...

Page 25: ...ere you will need to click the SMC adapter and click Remove Then reboot the machine and go through the installation process again Windows NT Step 1 Right click the Network icon on your desktop and cli...

Page 26: ...n this menu Right click your adapter and click Properties Step 3 The Device Status shows that the This device is working properly If there is any error messages displayed here you will need to right c...

Page 27: ...Card 1000 card in this menu Right click the adapter and click Properties Step 3 The Device Status shows that This device is working properly If there is any error messages displayed here you will nee...

Page 28: ...erve interrupts and memory addresses for installed ISA cards to prevent PCI cards from using the same settings Refer to your PC s manual and check the PCI BIOS Setup program configuration options for...

Page 29: ...n See section PCI Compatibility in this chapter Make sure your computer is using the latest BIOS available If there are other network cards in the computer they may be causing conflict Remove all othe...

Page 30: ...f the cable are connected straight through to pins 1 8 at the other end of the cable Use 100 ohm Category 5 or 5e unshielded twisted pair UTP or shielded twisted pair STP cable for 1000BASE T connecti...

Page 31: ...Network Interface 1000BASE T UTP cable Category 5 5e or better 100BASE TX UTP cable Category 5 10BASE T UTP cable Category 3 4 or 5 Data Rate 1000 Mbps 100 Mbps 10 Mbps half and full duplex Cabling 4...

Page 32: ...2 3ab 1000BASE T IEEE 802 3x Full Duplex flow control IEEE 802 1p Port Priority Compliances CE Mark Emissions FCC Class A VCCI Class B Industry Canada Class B EN55022 CISPR 22 Class B Warranty Limited...

Page 33: ...gible Collision Domain Single CSMA CD LAN segment CSMA CD CSMA CD Carrier Sense Multiple Access Collision Detect is the communication method employed by Ethernet and Fast Ethernet DHCP Dynamic Host Co...

Page 34: ...MA CD access method and physical layer specifications for 1000BASE T Gigabit Ethernet over Category 5 UTP cable IP Address IP stands for Internet Protocol An IP address consists of a series of four nu...

Page 35: ...ed like an IP address It is used to create IP address numbers used only within a particular network as opposed to valid IP address numbers recognized by the Internet Switched Ports Ports that are on s...

Page 36: ...602 Fax 39 02 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Eastern Europe 34 93 477 4920 Fax 34 9...

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