SmartWitness CP4, Installation Manual

Page: 14 / 15

pg. 14
9. Troubleshooting

The CP4 has a solid red light on as well as solid green and blue.
o
Solid red LED indicates that one of the connected cameras is not
receiving view signal. Please check the camera’s connection.

The CP4 red LED is blinking
o
There is an SD card error/corruption. Please replace the SD card or
contact SmartWitness.

The new SD card must be initialized with the CP4 Configuration Tool
for the device to function properly, and the right settings must be
applied.

IF SD card is blank (not initialized), the CP4 will automatically initialize
the SD card, apply the latest NAND settings, during the rebooting
process.

The CP4 green LED is blinking or off.
o
The SIM card is not registered with the cellular network. Please verify the
SIM is inserted correctly.
o
If it looks to be inserted correctly, please remove and re-insert the SIM
card and try again
o
Power cycle the camera.
10. Remote Controller Indicators & LEDs Specifications