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smartvue S9C1 User Manual Download Page 2

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Table of Contents

Introduction �� 4

Important Safeguards �� 6

Important Safeguards (Cont�) �� 9

Notes on Use and Installation�� 10

Precautions for Use �� 11

AC Adapter �� 13

Package Contents �� 15

Physical Description �� 16

Installation �� 19

Hardware Installation �� 19
Network Deployment �� 19

Accessing the Network Camera �� 24

Using Web Browsers �� 24
Using RTSP Players �� 26
Using 3GPP-compatible Mobile Devices �� 27

Main Page �� 28

Client Settings �� 32

Configuration

�� 34

System �� 35
Security �� 37
HTTPS (Hypertext Transfer Protocol over SSL)  �� 38
SNMP (Simple Network Management Protocol)  �� 43
Network �� 44
Wireless LAN (S9C1 only) �� 58
DDNS �� 61
Access List  �� 62
Audio and Video �� 65
Motion Detection �� 74
Camera Tampering Detection  �� 76
Camera Control �� 77
Homepage Layout  �� 80
Application  �� 83
Recording  �� 96
Local Storage  �� 99
System Log  �� 103
View Parameters  �� 103
Maintenance �� 104

Troubleshooting �� 108

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Summary of Contents for S9C1

Page 1: ...SMARTVUE S9C1 S9C2 HD Network Camera User s Manual www smartvue com S9C1 S9C2...

Page 2: ...ers 24 Using RTSP Players 26 Using 3GPP compatible Mobile Devices 27 Main Page 28 Client Settings 32 Configuration 34 System 35 Security 37 HTTPS Hypertext Transfer Protocol over SSL 38 SNMP Simple Ne...

Page 3: ...Focus 108 WPS Wi Fi Protected Setup S9C1 only 108 Specifications 109 Specifications 110 Appearance Diagram 111 Appearance Diagram 112 Technology License Notice 113 End user License Agreement on Free S...

Page 4: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

Page 5: ...tered trademarks of Apple Corporation in the United States and other countries Microsoft Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States...

Page 6: ...tand tripod bracket or table recommended by the manufacturer or sold with the video product Any mounting of the product should follow the manufacturer s instructions and should use a mounting accessor...

Page 7: ...ower supply and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into t...

Page 8: ...ide aircraft or in places where the wireless LAN function could interfere with electromagnetic signals The electromagnetic interference could cause a malfunction resulting in an accident 21 If the use...

Page 9: ...t s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence o...

Page 10: ...event relocate cables or reinstall equipment Check the ambient temperature and humidity Avoid using the camera where the temperature is hotter or colder than the specified operating range Doing so cou...

Page 11: ...ght Law and other laws when a customer uses displays distributes or exhibits an image picked up by the camera without permission from the copyright holder Please also note that transfer of an image or...

Page 12: ...d result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may...

Page 13: ...wall or ceiling after plugging in the AC adapter Avoid dropping the AC adapter failing to do so may cause serious personal injury or death Do not allow the connectors on the AC adapter to come into c...

Page 14: ...00 240V AC 50 60 Hz Rated output 12V DC 1 5 A Ambient temperature 32 F to 104 F 0 C to 40 C Storage temperature 4 F to 140 F 20 C to 60 C Maximum dimensions 1 42 x 1 85 x 2 93 inches 36 x 47 x 74 5 mm...

Page 15: ...ick Start Guide and Important Safeguards Cord length 72 inches 1828 l Antenna S9C1 only l Ceiling Mount Brackets Alignment l Screws LAN cable and RJ45 Female Female Coupler A B Back Cover Drill hole D...

Page 16: ...pin only when connected to a power supply Pin Name 1 12V DC Output 2 Digital Output 3 Digital Input 4 Ground Physical Description When you connect o r d i s c o n n e c t a wire use the orange push bu...

Page 17: ...LED status Description 1 Steady Red Power on and system booting Red LED unlit Power off 2 Steady Red Blinking Green every 1 sec Network connected heartbeat Steady Red Green LED unlit Network disconnec...

Page 18: ...normal operation SD SDHC Card and Capacity This network camera is compliant with microSD SDHC 16GB 8GB and other preceding standard SD cards for local storage There is a limit to the number of rewrit...

Page 19: ...elow 1 Connect your Network Camera behind a router the Internet environment is illustrated below Regarding how to obtain your IP address please refer to Software Installation on page 23 for details Ha...

Page 20: ...your router s user s manual 3 Determine the public IP address of your router provided by your ISP Internet Service Provider Use the public IP and the secondary HTTP port to access the Network Camera...

Page 21: ...ports PoE refer to the following illustration to connect the Network Camera to a PoE enabled switch router microSD 4 3 2 1 When using a non PoE switch If your switch router does not support PoE use a...

Page 22: ...om the Network Camera 7 Replug the power cable to the camera The Network Camera now operates in wireless mode 1 SSID abbreviated from Service Set Identifier is the name assigned to the wireless networ...

Page 23: ...23 Ready to Use 1 Access the Network Camera on the LAN 2 Retrieve live video through a web browser The screen image of the S9C2 may vary from the S9C1 NOTE...

Page 24: ...browser Microsoft Internet Explorer 2 Enter the IP address of the Network Camera in the address field Press Enter 3 The live video will be displayed in your web browser 4 If it is the first time inst...

Page 25: ...ols please enable the ActiveX Controls for your browser 1 Choose Tools Internet Options Security Custom Level 2 Look for Download signed ActiveX controls select Enable or Prompt Click OK 3 Refresh you...

Page 26: ...ase refer to RTSP Streaming on page 57 For example 4 The live video will be displayed in your player For more information on how to configure the RTSP access name please refer to RTSP Streaming on pag...

Page 27: ...refer to RTSP Streaming 2 As the bandwidth on 3G networks is limited you will not be able to use a large video size Please set the video and audio streaming parameters as listed below Video Mode MPEG...

Page 28: ...ltiple streams stream 1 4 simultaneously You can select either one for live viewing NOTE MJPEG will play in Apple browsers but MPEG 4 streams will not Digital Output Click to turn the digital output d...

Page 29: ...ol among those positions on the Patrol List For more information please refer to Camera control of Configuration on page 35 Pan Tilt speed Adjust the speed of pan tilt Configuration Area Client Settin...

Page 30: ...the slider bar To move to a different area you want to magnify drag the navigation screen Pause Pause the transmission of the streaming media The button becomes the Resume button after clicking the P...

Page 31: ...captured images will be displayed in a pop up window Right click the image and choose Save Picture As to save it in JPEG jpg or BMP bmp format Digital Zoom Click and uncheck Disable digital zoom to en...

Page 32: ...Note that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses UDP multicast This protocol allows multicast enabled...

Page 33: ...file name Folder Specify a storage destination for the recorded video files File name prefix Enter the text that will be appended to the front of the video file name Add date and time suffix to the f...

Page 34: ...ess list Homepage layout Application Recording System log View parameters are not displayed in Basic Mode If you want to set up advanced functions please click Advanced Mode on the bottom of the confi...

Page 35: ...stem This section explains how to configure the basic settings for the Network Camera such as the host name and system time It is composed of the following three columns System System Time and DI and...

Page 36: ...uter clocks by periodically querying an NTP Server NTP server Assign the IP address or domain name of the time server Leaving the text box blank connects the Network Camera to the default time servers...

Page 37: ...rivilege Operators will also have the ability to control the Network Camera through the main page Please refer to Main Page on page 29 Allow anonymous viewing for 3GPP compatible mobile devices If you...

Page 38: ...TP HTTPS or HTTPS only Note that you have to create and install a certificate first in the second column before clicking the Save button Create and Install Certificate Method Before using HTTPS for co...

Page 39: ...shown be low You can click Property to view detailed information about the certificate 5 Click Home to return to the main page Change the address from http to https in the address bar and press Enter...

Page 40: ...ormation will automatically be displayed in the third column as shown be low You can click Property to see detailed information about the certificate Create certificate and install Select this option...

Page 41: ...41 3 If you see the following Information bar click OK and click on the Information bar at the top of the page to allow pop ups 4 The pop up window shows an example of a certificate request...

Page 42: ...I cancel the HTTPS settings 1 Uncheck Enable HTTPS secure connection in the first column and click Save a warning dialog will pop up 2 Click OK to disable HTTPS 3 The webpage will redirect to a non H...

Page 43: ...device A network node on a managed network For example routers switches bridges hubs computer hosts printers IP telephones network cameras web server and database Before configuring SNMP settings on t...

Page 44: ...dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN Use fixed IP address Select this option to manually assign a static IP address to the Network Camera 1 You...

Page 45: ...Settings on page 90 to add a new email or FTP server 3 Go to Configuration Application Media Settings please refer to Media Settings on page 93 Select System log so that you will receive the system l...

Page 46: ...ter as a system administrator to install the UPnPTM components 1 Go to Start click Control Panel then click Add or Remove Programs 2 In the Add or Remove Programs dialog box click Add Remove Windows C...

Page 47: ...UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the router not HTTP port meaning that you have to add the secondary HTTP port number to the Network Camera s public add...

Page 48: ...6 is enabled by default the network camera will listen to router advertisements and be assigned with a link local IPv6 address accordingly IPv6 Information Click this button to obtain the IPv6 informa...

Page 49: ...refer to HTTP on page 54 for detailed information If you choose PPPoE as the Network Type the PPP0 address will be displayed in the IPv6 information column as shown below Manually setup the IP address...

Page 50: ...end user camera which requests authentication 2 Authenticator an access point or a switch A go between which restricts unauthorized end users from communicating with the authentication server 3 Authen...

Page 51: ...g 802 1X via a switch the authenticator The client offers its identity and client certificate which is then forwarded by the switch to the RADIUS Server which uses an algorithm to authenticate the Net...

Page 52: ...work video devices used in the network must be QoS enabled QoS models CoS the VLAN 802 1p model IEEE802 1p defines a QoS model at OSI Layer 2 Data Link Layer which is called CoS Class of Service It ad...

Page 53: ...r DSCP value and give them a particular forwarding treatment for example how much bandwidth to reserve for it Below are the setting options of DSCP DiffServ Codepoint Specify the DSCP value for each a...

Page 54: ...mera supports multiple streams simultaneously The access name is used to differentiate the streaming source Users can click Configuration Audio and Video Video Settings to set up the video quality of...

Page 55: ...audio transmission to the Network Camera click to adjust the volume of microphone click to turn off the audio To stop talking click again FTP The FTP server allows the user to save recorded video clip...

Page 56: ...a rtsp ip address rtsp port access name for stream1 5 For example when the access name for stream 3 is set to live sdp 1 Launch an RTSP player 2 Choose File Open URL A URL dialog box will pop up 3 Typ...

Page 57: ...stream at the same time by requesting a copy from the multicast group address Therefore enabling multicast can effectively save Internet bandwith The ports can be changed to values between 1025 and 65...

Page 58: ...wing options Infrastructure Connect the Network Camera to the WLAN via an Access Point default setting Ad Hoc Connect the Network Camera directly to a host equipped with a wireless adapter in a peer t...

Page 59: ...ult setting is 64 bits Key format Hexadecimal or ASCII The fault setting is HEX HEX digits consist of the numbers 0 9 and the letters A F ASCII is a code for representing English letters as numbers fr...

Page 60: ...In cryptography the Advanced Encryption Standard AES also known as Rijndael is a block cipher adopted as an encryption standard by the U S government As of 2006 AES is one of the most popular algorith...

Page 61: ...vider s web site to review the service charges and sign up for the service if you want to use DDNS ChangeIP com http www changeip com Smartvue No IP com http www no ip com ext Smartvue php Host Name I...

Page 62: ...to access the live video The user name will be displayed in the User ID column If the administrator allows clients to link to the webpage without a user name and password the User ID column will be em...

Page 63: ...Please note that those checked connections will only be disconnected temporarily and will automatically try to re link again Enable access list filtering Check this item and click Save if you want to...

Page 64: ...on and click Delete For example when the range of IP addresses on the allowed list is set from 1 1 1 0 to 192 255 255 255 and the range in the denied list is set from 1 1 1 0 to 170 255 255 255 only u...

Page 65: ...requency Set the power line frequency consistent with local utility settings to eliminate image flickering associated with fluorescent lights Note that after the power line frequency is changed you mu...

Page 66: ...to choose Video Quality first Video frame rate first and Cropping mode Select either one mode according to your needs Video quality first Select quality first will reduce the maximum frame rate to 15...

Page 67: ...rrent value Follow the steps below to manually set the white balance to compensate for the ambient lighting conditions 1 Set the White balance to Auto and click Save 2 Place a sheet of white paper in...

Page 68: ...Noise Reduction Noise reduction is the process of removing noise from a signal Select the type of noise to remove and enter a value from 1 to 63 to set the degree of enhancement required You can clic...

Page 69: ...rter exposure times result in less light Exposure level You can manually set the Exposure level which ranges from 1 to 8 dark to bright The default value is 1 Max gain You can manually set the AGC lev...

Page 70: ...ow 2 Select a Captured area from the drop down list The floating frame the same as the one in the Global View window on the home page will resize accordingly If you want to set up a customized viewing...

Page 71: ...size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers Note that a larger frame size takes up more bandwidth Maximu...

Page 72: ...to a filmstrip Every single JPEG image transmitted guarantees the same image quality which in turn comes at the expense of variable bandwidth usage Because the media contents are a combination of JPE...

Page 73: ...GSM AMR and the bit rate Advanced Mode AAC provides good sound quality at the cost of higher bandwidth consumption The bit rates are selectable from 16Kbps 32Kbps 48Kbps 64Kbps 96Kbps and 128Kbps GSM...

Page 74: ...top right corner of the window 3 Define the sensitivity to moving objects and the space ratio of all alerted pixels by moving the Sensitivity and Percentage slider bar 4 Click Save to enable the setti...

Page 75: ...to moving objects Higher sensitivity settings are expected to detect slight movements while smaller sensitivity settings will neglect them When the sensitivity is set to 70 the Network Camera defines...

Page 76: ...function 1 Check Enable camera tampering detection 2 Enter the tamper trigger duration 10 sec 10 min The tamper alarm will be triggered only when the tampering factor the difference between current fr...

Page 77: ...dow 2 Click Set as home or Default home to define your home position 3 Enter a name for the preset position which allows for up to forty characters Click Add to enable the settings The preset position...

Page 78: ...78 Home page in PTZ Mode The Preset Positions will also be displayed on the home page Select one from the drop down list and the Network Camera will move to the selected preset position...

Page 79: ...elling time for the preset location during auto patrol You can also manually enter a value in the blank and click Update 4 Repeat step 1 and 3 to select additional preset locations 5 If you want to de...

Page 80: ...ill be displayed automatically in this Preview field The following shows the homepage using the default settings Logo Here you can change the logo at the top of your homepage Follow the steps below to...

Page 81: ...u can change the color of your homepage layout There are three types of preset patterns for you to choose from The new layout will simultaneously appear in the Preview filed Click Save to enable the s...

Page 82: ...change the color on the right column 3 The palette window will pop up as shown below 4 Drag the slider bar and click on the left square to select a desired color 5 The selected color will be displayed...

Page 83: ...Trigger Schedule and Action to set an event A total of 3 event settings can be configured In the illustration on the right an event can be triggered by many sources such as motion detection or externa...

Page 84: ...event High Normal or Low Events with a higher priority setting will be executed first Detect next event after seconds Enter the duration in seconds to pause motion detection after a motion is detecte...

Page 85: ...function you need to configure a Motion Detection Window first For more information please refer to Motion Detection on page 75 for details Periodically This option allows the Network Camera to trigge...

Page 86: ...in 24 hr time format Action Define the actions to be performed by the Network Camera when a trigger is activated Trigger digital output for seconds Select this option to turn on the external digital o...

Page 87: ...action to take such as which server to send the media files to when a trigger is activated Add Server Add Media Click Add Server to configure Server Settings For more information please refer to Serve...

Page 88: ...ra will automatically send snapshots via e mail If you want to stop the event trigger you can click ON to turn it to OFF status or click Delete to remove the event setting To remove a server setting f...

Page 89: ...nder email address Enter the email address of the sender Recipient email address Enter the email address of the recipient Server address Enter the domain name or IP address of the email server User na...

Page 90: ...the media file will be placed If the folder name does not exist the Network Camera will create one on the FTP server Passive mode Most firewalls do not accept new connections initiated from external r...

Page 91: ...pop up window as below If successful you will receive a test txt file on the HTTP server Click Save to enable the settings then click Close to exit the page Network storage Select to send the media fi...

Page 92: ...porarily holds data up to a certain limit Enter a number to decide how many images to capture before a trigger is activated Up to 7 images can be generated Send post event images Enter a number to dec...

Page 93: ...s can be set For example if pre event recording is set to five seconds and the maximum duration is set to ten seconds the Network Camera continues to record for another 4 seconds after a trigger is ac...

Page 94: ...r to page 105 for detailed information Create folders by date time and hour automatically If you check this item the system will generate folders automatically by date View Click this button to open a...

Page 95: ...format is YYYYMMDD Click to open the directory C l i c k t o d e l e t e selected items C l i c k t o d e l e t e a l l recorded data Click to go back to the previous level of the directory The forma...

Page 96: ...ng for the first time Please refer to page 100 for detailed information Network Storage Setting Click Server to open the Server Settings page and follow the steps below to set up 1 Fill in the informa...

Page 97: ...Click Add to open the recording setting page In this page you can define the recording source recording schedule and recording capacity A total of 2 recording settings can be configured Recording name...

Page 98: ...be overwritten by the latest one The reserved amount is reserved for cyclic recording to prevent malfunction This value must be larger than 15 MBytes When completed select Enable this recording Click...

Page 99: ...on the Network Camera Here you can view SD card status search for recorded files to playback download etc SD Card Management SD card status This column shows the status and reserved space of your SD...

Page 100: ...will be stored on the SD card for 7 days Click Save to enable your settings Searching and Viewing the Records This column allows the user to set up search criteria for recorded data If you do not sele...

Page 101: ...direction View Click on a search result which will highlight the selected item in purple as shown above Click the View button and a media window will pop up to play back the selected file For example...

Page 102: ...ssible with the SD memory card Replacing the SD memory card when performing periodic maintenance Do not use 512MB and below SD memory cards The camera system reserves approximately 60MB in SD memory c...

Page 103: ...ss of the remote server 2 In the port text box enter the port number of the remote server 3 When completed select Enable remote log and click Save to enable the setting Current Log This column display...

Page 104: ...n Restore This feature allows you to restore the Network Camera to factory default settings Network Type Select this option to retain the Network Type settings please refer to Network Type on page 45...

Page 105: ...iles column click Export to export the daylight saving time configuration file from the Network Camera 2 A file download dialog will pop up as shown below Click Open to review the XML file or click Sa...

Page 106: ...setting backup file If you have set up a fixed IP or other special settings for your device it is not suggested to upload a settings backup file Upgrade Firmware This feature allows you to upgrade the...

Page 107: ...d when you have selected an incorrect firmware file Starting firmware upgrade Do not power down the server during the upgrade The server will restart automatically after the upgrade is completed This...

Page 108: ...hones with 3 5mm Stereo mini plug And right angle plug is highly recommended Focus This camera is using the pan focus lens This camera comes into focus from 1 5m to infinite distance The surrounding p...

Page 109: ...J45 connector IEEE 802 3af PoE compatible Protocols TCP IP HTTP UPnP RTSP RTP RTCP IGMP SMTP FTP DHCP NTP DNS DDNS PPPoE SNMP OS Windows XP Windows Vista Business and Windows 7 Professional Browser In...

Page 110: ...Wireless LAN IEEE 802 11b 802 11g and 802 11n Protocols TCP IP HTTP UPnP RTSP RTP RTCP IGMP SMTP FTP DHCP NTP DNS DDNS PPPoE SNMP OS Windows XP Windows Vista Business and Windows 7 Professional Browse...

Page 111: ...111 Appearance Diagram inches mm S9C2 5 6 inchs 140mm 5 2 inchs 131mm 5 1 inchs 128 mm...

Page 112: ...112 Appearance Diagram inches mm S9C1 5 1 inchs 128 mm 5 2 inchs 131mm 5 6 inchs 140mm...

Page 113: ...NAKIEBOLAGET ERICSSON AB US PAT 6192335 6275798 6029125 6424938 6058359 NOKIA CORPORATION US PAT 5946651 6199035 VOICEAGE CORPORATION AT PAT 0516621 BE PAT 0516621 CA PAT 2010830 CH PAT 0516621 DE PAT...

Page 114: ...re that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this lic...

Page 115: ...edistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement y...

Page 116: ...rogram or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate yo...

Page 117: ...bution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exce...

Page 118: ...uld have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add inf...

Page 119: ...Smartvue Corporation 4322 Harding Pike Suite 417 Nashville TN 37205 USA 888 754 4543 503 445 7091...

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