LIMITED WARRANTY
All pumps and electrical products are warranted to the user against defective material and workmanship, under
normal working conditions. This warranty period begins on the date of purchase by the original purchaser.
Unless otherwise specified all smartpond® electrical products are warranted to the user against defective
material and workmanship, under normal working conditions for 1 year from the date of purchase.
•
All smartpond® Pond Skins® EPDM liners are warranted to the user against defective workmanship,
under normal working conditions for 20 years from the date of purchase.
•
All smartpond® Pond Skins® PVC liners are warranted to the user against defective workmanship,
under normal working conditions for life.
•
All other smartpond® products are warranted to the user against defective material and workmanship,
under normal working conditions for 90 days.
Application
Warranty covers only properly installed and maintained units. Any damage to the cord or modification to the unit
will invalidate the warranty. Pump warranty is limited to applications pumping fresh water in a pond or fountain
only. Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer.
Receipt and product date code are required for warranty claims.
Warranty Claim
Warranty claims must be made by calling customer service (at 1-888-755-4497).
If the item is determined
to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of
purchase.
Disposition
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned product will be
inspected to determine cause of failure before warranty is applied. Warranty does not cover any costs associated with the
shipping, handling, installation or removal of products or parts subject to this warranty. For products damaged in transit, a
claim should be filed with the carrier.
Disclaimer
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other parties do not
constitute warranties, should not be relied upon by the user, and are not part of the contract for sale. The seller’s and
manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to either replace and/or repair at the
manufacturer’s sole discretion, the product as described above. Neither seller nor the manufacturer shall be liable for injury,
loss or damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss arising
from any cause whatsoever, no matter whether based upon warranty, contract, negligence or other misuse, and the buyer
and user agree that no other remedy shall be available to them. Before using, the buyer and user shall determine the
suitability of the product for the intended use, and assume all risk and liability whatsoever in connection therewith. The
warranty and remedy described in this limited warranty is an exclusive warranty and remedy in lieu of any other warranty or
remedy expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not limited to
any implied warranty of merchantability of fitness for any particular purpose. This warranty gives the buyer and user specific
legal rights, and buyer and user may also have other rights which vary from state to state. Some states do not allow
exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
REMINDER
CALL 1-888-755-4497
BEFORE RETURNING TO STORE.
PLEASE CALL 1-888-755-4497 BEFORE RETURNING TO THE STORE.
WWW.SMART-POND.COM
