SmartPay Pax One-Piece S920, Quick Start Manual

Page: 10 / 17

Smartpay User Guide
PAX One-Piece S920
10
Pre Authorisation
(Contactless not available with pre authorisation)
1. Operator selects
AUTH
2. Terminal will prompt merchant to enter a
TRANSACTION REFERENCE
(optional free text field used to search for the transaction later)
3. Press
ENTER
4. Key in
AUTH
amount and press
ENTER
5. EFTPOS terminal will prompt customer to
INSERT
or
SWIPE CARD
(for card-not-present transaction you can perform a manual entry, by pressing ENTER ENTER at this stage)
6. Operator presents EFTPOS terminal to customer
7. Customer inserts or swipes card
8. Customer follows screen prompts to select account and enter PIN or Press
ENTER
for signature verification
9. EFTPOS Receipt for merchant and customer will print
(Merchant must keep their receipt copy)
10. EFTPOS terminal returns to idle screen ready for next transaction
Finalise Transaction
1. Operator selects
FINALISE
(If there are no stored pre-auth transactions the terminal will display no stored auth transactions)
2. Terminal will prompt merchant to
SEARCH STORED TXNS
> TRANS NUMBER = found on the receipt
> CARD NUMBER = merchant will need the card that did the original pre-auth transaction.
> AUTH ID = found on the receipt
> TRANS AMOUNT = found on the receipt
> TRANS REFERENCE = found on original AUTH receipt at the top
3. Terminal will display all matching stored pre-auth
4. If there is more than one - merchant shoul select the correct one to continue.
5. Terminal will display
ORIGINAL
amount and prompt for
FINAL
amount entry.
6. Key in
FINAL
amount and press
ENTER
7. Confirm
ORIGINAL
and
FINAL
amounts displayed - press
ENTER
• Print out merchant & customer copy of the
FINAL
receipt for merchant / customer record
(merchant must keep their receipt copy)
TRANSACTIONS OVERVIEW