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CONFIDENTIAL
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Place STB on a flat surface.
o
Do not place the STB on slick surfaces, where there is a risk of vibration, fall
or other damages of STB.
o
Do not mount the STB on soft surfaces, like a bed, carpet, etc. Such a
surface impedes access for air and normal ventilation of the STB and thereby
causes overheating and malfunctioning.
o
Do not cover the STB.
o
Do not shield the ventilation holes in the STB’s enclosure located at the top
panel of the STB.
o
When mounting the STB, make sure that there are at least 10 cm of free
space at each side of the device. Do not place STB in closed cupboards and
caves.
o
Do not place STB on surfaces, which can heat, for instance, on boosters.
o
Do not place any things on the device.
o
To avoid damage of the power adapter’s cable, place the cable so that it is
not pressed, pinched or mechanically affected in any way.
3. Make sure that the TV set and the STB are not connected to the power network.
Connect the TV set and the STB with the HDMI cable.
4. Connect the Ethernet cable to the STB if you are going to use wired connection to
the Internet. If you are going to use Wi-Fi, skip this step.
5. Connect the STB and the TV set to the power network.
6 First
start
When you switch on the STB for the first time, make sure that the STB is connected to a
managed IPTV network. The box will start downloading the latest version of the
software. Updating may take a few minutes. Do not disconnect the STB from power
supply and from the Internet before the updating is complete. After finishing the STB will
reboot automatically.
7 Troubleshooting
Problem Possible
reason Solution
No picture
1. TV is not turned on
1. Turn on your TV
The screen
displays "No
signal"
1. STB is not connected
to the mains supply.
2. STB is turned off.
3. TV is set to the wrong
input source.
1. Connect STB to the mains supply.
2. Turn STB on by using its remote
control.
3. Use TV remote control to select
the video input connected to STB.
No sound
1. The sound is turned off
on TV.
2. The sound is turned off
on STB.
1. Increase the volume on TV by
using the TV remote control.
2. Increase the volume on STB by
using VOL+ button on STB remote