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Q4: HOBOT cannot finish cleaning the whole window and stops in the middle area.
Ans: Press
or
auto mode to continue cleaning.
Q5: HOBOT slips and can not climb up to the window frame.
Ans: (1) The friction factor is too low and may be caused by glass stickers or window film on the glass.
(2) The cleaning cloth might be too wet.
(3) If the window is cleaned many times, the glass surface will become very slippery.
(4) The glass surface will become slippery if cleaned several times in a low humidity environment such as in
air-conditioned room.
(5) When starting up (press
,
or
or
), keep the device 10cm or more away from the
window frame to prevent it from making an incorrect assessment.
Q6: HOBOT does not move smoothly, or it moves irregularly.
Ans: (1) Cleaning cloth is too dirty. Please change out the cleaning cloth for a clean one.
(2) Glass surface has different friction factor areas due to glass stickers, window film, and so on. Please limit
use the HOBOT to certain areas of the window.
(3) The screw of the cleaning wheel might have become loose. Just tighten it.
Q7: After cleaning, a circular mark is left on the glass.
Ans: Cleaning cloth is too dirty. Please change out the cleaning cloth out for a clean one and clean again.
Q8: What to do if HOBOT stops due to a power outage?
Ans: (1) User can pull HOBOT back with safety rope. Gently pull the safety rope at an angle close to the glass to
prevent it from falling off the glass.
(2) Switch the power switch to
“off”.
(3) Check whether there is a poor connection or broken cord.
Q9: What to do if HOBOT unexpectedly stops and the red light is flashing, with no alarm sounding?
Ans:(1) User can move HOBOT to safe area by remote control, or pull HOBOT back with safety rope. Gently pull the
safety rope at an angle close to the glass to prevent it from falling off the glass.
(2) Switch the power switch to
“off”.
(3) Check whether there is air leakage caused by a gap or uneven window frame.
Q10: What to do if circular marks are still left on cleaned glass when the lights are on in the evening?
Ans: Step I: use a clean and dry cleaning cloth to clean dust and dirt from the glass.
Setp 2: Change cleaning cloth from used to new or clean.
Keep the cleaning cloth on the upper wheel clean and dry. Spray a little detergent or alcohol (1~2
sprays) on the lower wheel
’s cleaning cloth, but not too much (if too wet, the machine can’t move
well), then clean the glass again to wipe circular marks.
Q11: If HOBOT can
’t auto-stop at bottom of window when it finishes cleaning.
Ans: Press
key to stop machine.
EN
GLI
SH