CHAPTER 6
TROUBLESHOOTING YOUR SMART ROOM SYSTEM
53
smarttech.com/kb/170764
Power light
Status light
Causes
Solution
Solid green
Flashing green
The interactive flat panel detects a
computer, but
SMART Product Drivers isn’t
installed or isn’t running (see
page 56).
Install SMART Meeting Pro software or
SMART Meeting Pro PE software.
Solid green
Solid green
The interactive flat panel detects a
computer with
SMART Product Drivers installed.
This is the standard operating status of
the interactive flat panel.
Resolving image quality issues
Symptom
Causes
Solution
The image is too large, too small or
doesn’t completely fill the screen.
The computer’s video resolution
settings don’t match the interactive
flat panel’s native resolution.
l
The native resolution of SMART Board
8070i-G4 interactive flat panels is
1920 × 1080 at 60 Hz.
If the computer can’t support this
resolution, consider one of the following
16:9 resolutions as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
l
The native resolution of SMART Board
8084i-G4 interactive flat panels is
3840 × 2160 at 30 Hz.
If the computer can’t support this
resolution, consider one of the following
16:9 resolutions as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
o
1920 × 1080
l
Other resolutions could result in image
distortion or black bars around the
desktop.
