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APPENDIX A

 – CUSTOMER SUPPORT

99-01008-20-B0

Summary of Contents for SMART Notebook SE

Page 1: ...SMART Notebook SE Installation Guide Mac Computers ...

Page 2: ...isitered trademarks of Apple Inc Adobe is either a registered trademark or a trademark of Adobe Systems Incorporated in the U S and or other countries All other third party product and company names may be trademarks of their respective owners Copyright Notice 2009 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval...

Page 3: ...T Notebook SE Installer 3 Installing SMART Notebook SE Using the Installer 5 Activating SMART Notebook SE 8 3 Using SMART Notebook SE 9 Starting SMART Notebook SE 9 Viewing the SMART Notebook SE Help 9 A Customer Support 11 Online Information and Support 11 Training 11 Technical Support 11 General Inquiries 12 Registration 12 ...

Page 4: ...99 01008 20 B0 ii CONTENTS ...

Page 5: ...ny time They can save files in a format that they can open in SMART Notebook SE or SMART Notebook software All of the students files appear in a binder an electronic filing system that enables the students to sort arrange and open files Students can also export files in a variety of formats and send them to others as e mail attachments The Page Sorter tab displays all of the pages in the current f...

Page 6: ...ELCOME TO SMART NOTEBOOK SE FOR MAC COMPUTERS 99 01008 20 B0 This guide explains how to install SMART Notebook SE on a student s computer and is intended for school support staff and others responsible for this task ...

Page 7: ...g the SMART Notebook SE Installer You can find the Installer file on the SMART Notebook SE CD You can also download the Installer file at www smarttech com support To start the SMART Notebook SE Installer from the CD 1 Insert the SMART Notebook SE CD in the computer The SMART Notebook SE window appears NOTE If the SMART Notebook SE window doesn t appear after you insert the CD navigate to and open...

Page 8: ...k 3 Click Download 4 Type the requested information 5 Review the legal statement and then select the I have read and agree to these terms and conditions box 6 Click Start download A download confirmation page appears and the download begins If it doesn t begin click the link to manually start the download The Download window opens double click the dmg file 7 Click Continue when a dialog box appear...

Page 9: ...3 Click Continue on the Introduction page The Software License Agreement page appears 4 Select your language if required 5 Review the license agreement TIP If you want a copy of the license agreement for your school s records click Print or Save 6 Click Continue 7 Click Agree if you agree to the terms of the license agreement The Gallery Collections page appears with all galleries automatically se...

Page 10: ...rom your SMART Authorized Reseller http www2 smarttech com st en US Where to Buy Software Purchases htm 2 Click Continue The My Binder Directory page appears 3 Click Application Support to store binder files in the Application Support folder OR Click Other browse to and select the folder and then click OK to store binder files in a different folder 4 Click Continue The Destination Select page appe...

Page 11: ...tall and then click Install OR Click Install or Upgrade to proceed with a standard installation NOTE If other SMART software on your computer uses a Gallery the button is labeled Upgrade Otherwise the button is labeled Install The installation wizard installs SMART Notebook SE 2 Enter your administrator password in the Authenticate dialog box A message appears telling you that the software is succ...

Page 12: ...your SMART Authorized Reseller http www2 smarttech com st en US Where to Buy Software Purchases htm IMPORTANT You must enter your product key within 30 days of installing SMART Notebook SE To activate SMART Notebook SE 1 Start SMART Notebook SE see page 9 The Evaluation Version dialog box appears 2 Click Activate Product You re prompted for your administrator password 3 Type your administrator pas...

Page 13: ...Help system to learn more about using the application Starting SMART Notebook SE To start SMART Notebook SE Select Finder Applications SMART Notebook SE SMART Notebook SE Viewing the SMART Notebook SE Help For information on using SMART Notebook SE see the Help To view the SMART Notebook SE Help Select Help SMART Notebook SE Help OR Press COMMAND on your keyboard ...

Page 14: ...99 01008 20 B0 10 CHAPTER 3 USING SMART NOTEBOOK SE ...

Page 15: ...ining Visit www smarttech com trainingcenter for training materials and information about our training services Technical Support If you experience difficulty with your SMART product please contact your local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www2 smarttech com st en US Where to Buy ...

Page 16: ... com registration Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 245 0333 or Toll Free 1 888 42 SMART U S Canada Fax 1 403 228 2500 E mail info smarttech com ...

Page 17: ...99 01008 20 B0 13 APPENDIX A CUSTOMER SUPPORT ...

Page 18: ...14 APPENDIX A CUSTOMER SUPPORT 99 01008 20 B0 ...

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Page 20: ...Contact SMART Technologies Toll Free 1 866 518 6791 U S Canada or 1 403 228 5940 99 01008 20 B0 ...

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