SMART Education Software Installer 2011, Frequently Asked Questions Manual

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Chapter 4: Entitlements
What updates am I entitled to? 15
What can I install on a computer that isn’t connected to an interactive whiteboard? 16
What can I install on my home computer? 17
How do I find my take-home product key for SMART Response software? 18
Can I use a hardware-activated SMART Response software product key on multiple computers or
do I need a receiver in each room? 18
Can I share my product key with teachers at different schools? 18
Is a product key licensed to a computer or a user? 19
How many times can I activate my SMART software? 19
Why doesn’t SMART Notebook Math Tools software work when I enter my SMART Notebook
Math Tools software product key? 19
Why doesn’t Mixed Reality Tools work when I enter my Mixed Reality Tools product key? 20
How do I activate Mixed Reality Tools? 20
What is the correct product key for my SMART software? 20
What updates am I entitled to?
The Education Software Installer contains free updates for SMART Notebook software,
SMART Response software and SMART Notebook Math Tools software. You can also purchase
updates to SMART Sync software and SMART Classroom Suite software from your authorized
SMART reseller ( smarttech.com/where ) and install them with the Education Software Installer.
Chapter 4
15