Smart Technologies SMART Board SBID Interactive Display 6052i Installation And User Manual Download

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P L E A S E T H I N K B E F O R E Y O U P R I N T

SMART Board™
SBID 6052i Interactive
Display Installation and
User’s Guide

Summary of Contents for SMART Board SBID Interactive Display 6052i

Page 1: ...PLEASE THINK BEFORE YOU PRINT SMART Board SBID 6052i Interactive Display Installation and User s Guide ...

Page 2: ...ark Notice SMART Board DViT SMART Notebook SMART Meeting Pro Premium smarttech and the SMART logo are trademarks of SMART Technologies ULC in the U S and or other countries Windows is either a registered trademark or trademark of Microsoft Corporation in the U S and or other countries NECand MultiSync are registered trademarks of NEC Corporation All other third party product and company names may ...

Page 3: ...t insert objects of any kind into the cabinet slots as they could touch dangerous voltage points which can be harmful or fatal or could cause electric shock fire or equipment failure Do not place any heavy objects on the power cord Damage to the cord could cause shock or fire Immediately unplug all power cords for your interactive display from the wall outlet and refer servicing to qualified servi...

Page 4: ...e your interactive display near water Do not use the interactive display outdoors Do not cover the interactive display s vent Do not use the interactive display in high temperature high humidity dusty or oily areas Allow adequate ventilation around the interactive display so that heat can properly dissipate Do not block ventilated openings Do not place the interactive display near a radiator or ot...

Page 5: ...cording to the table below If a power cord isn t supplied with this equipment please contact your supplier Use only power cords that match the AC voltage of the power outlet Also ensure that they comply with your country s safety standards IMPORTANT The interactive display can be serviced only in the country where it was purchased Install the interactive display close to an accessible power outlet...

Page 6: ...rmance allow 20 minutes for warm up Position the interactive display at a 90 angle to windows and other light sources to minimize glare and reflections Adjust the interactive display s brightness contrast and sharpness controls to enhance readability ...

Page 7: ...nections 12 Installing SMART Software 13 Enabling the Pencil 15 Enabling the Wireless Remote Control 16 Connecting External Equipment with the Terminal Panels 18 4 Using the Interactive Display 21 Turning the Interactive Display On and Off 22 Using the Touch Interactive Screen 23 Using the Wireless Remote Control 23 5 Troubleshooting 29 Troubleshooting Quick Reference Table 30 Troubleshooting Powe...

Page 8: ...ractive Display 46 Transporting Your Interactive Display 46 A Hardware Environmental Compliance 47 Waste Electrical and Electronic Equipment Regulations WEEE Directive 47 Restriction of Certain Hazardous Substances RoHS Directive 47 Batteries 48 Packaging 48 Covered Electronics Devices 48 U S Consumer Product Safety Improvement Act 48 B Customer Support 49 Online Information and Support 49 Trainin...

Page 9: ...es in digital ink write over videos and graphs and save all of your work Topics in this chapter include the following Components of the SMART Board Interactive Display LCD Screen on page 2 Cameras on page 3 Touch Connection Panel on page 3 Bottom Terminal Panel on page 3 Wireless Remote Control Sensor on page 4 Wireless Remote Control on page 4 Battery Powered Pencil on page 4 Interactive Display ...

Page 10: ... 16 9 screen format For information on screen care and cleaning see Cleaning the LCD Screen on page 43 For information on troubleshooting display issues see Troubleshooting Picture Issues on page 32 Cameras Touch Connection Panel Behind Interactive Display Control Panel Bottom of Interactive Display Terminal Panel Bottom of Interactive Display Wireless Remote Control Sensor Reflective Tape LCD Scr...

Page 11: ... information on connecting the touch connection panel to your computer see Making Power and Computer Connections on page 12 Bottom Terminal Panel The bottom terminal panel is under the interactive display and it contains both the main power switch and the connection points for other input devices such as DVD players Blue ray or VCRs or other output devices For more information on the terminal pane...

Page 12: ...te control to open the on screen menu and change the interactive display s settings The wireless remote control requires batteries For information on installing or changing batteries see Installing Batteries in the Wireless Remote Control on page 16 For information on the wireless remote control buttons see Using the Wireless Remote Control on page 23 For information on troubleshooting the wireles...

Page 13: ...nnect up to four 16 5 m Active USB Extension Cables to extend your interactive display s USB connection to a maximum of 64 20 m Order No USB XT Cat 5 to USB Extender Use the Cat 5 to USB Extender to extend your interactive display s USB connection up to 120 36 6 m using an RJ45 Cat 5 cable not included The extender includes two 6 1 8 m USB cables to connect your computer and your interactive displ...

Page 14: ...using the Windows operating system System requirements are in the SMART Meeting Pro Premium Release Notes document 144278 Environmental Requirement Parameter Operating Temperature 41 F to 95 F 5 C to 35 C Storage Temperature 40 F to 120 F 40 C to 49 C Humidity 5 to 80 relative humidity non condensing Water and Fluid Resistance Intended for indoor use Don t pour or spray liquids directly on the ele...

Page 15: ... in damage to the equipment or injury to the user or installer Product warranty does not cover damage caused by improper installation Failure to follow these recommendations could void the warranty The interactive display is heavy Installers must wear protective footwear IMPORTANT To wall mount this interactive display your installers require a standard VESA 400 mm 400 mm mounting plate not includ...

Page 16: ...interactive display in areas where it will be subjected to strong vibrations and dust Do not install the interactive display near where the main power supply enters the building Do not install the interactive display where people can easily grab and hang onto it or the mounting apparatus Allow adequate ventilation or provide air conditioning around the interactive display so that heat can properly...

Page 17: ...ned professional installation team of three or more installers is required Recommended Mounting Height Use the illustration below to determine the appropriate height for your interactive display Important Mounting Considerations for Trained Installers WARNING Use an installation team of three or more trained professional installers Consider the following when mounting the interactive display on a ...

Page 18: ...the instructions included with the mounting equipment for detailed information Consider the following when mounting the interactive display on a stand Follow the instructions included with the stand or mounting apparatus Use only those devices recommended by the manufacturer Install the interactive display carefully and avoid pinching your fingers To ensure the interactive display doesn t tip fast...

Page 19: ...ing the cable cover and installing batteries into the pencil and remote control Topics in this chapter include the following Making Power and Computer Connections on page 12 Installing SMART Software on page 13 Enabling the Pencil on page 15 Enabling the Wireless Remote Control on page 16 Connecting External Equipment with the Terminal Panels on page 18 ...

Page 20: ...o secure the cables Six screws are supplied for this cover 3 Connect the supplied power cable from the touch connection panel of the interactive display to the AC power outlet 4 Connect the supplied USB 2 0 cable from the touch connection panel to a USB 2 0 receptacle on the computer NOTE USB 1 1 cables or receptacles result in reduced performance 5 Connect your computer to the Internet IMPORTANT ...

Page 21: ... interactive display you need to install software on the interactive display s computer This software includes SMART Product Drivers which enables touch interactivity and digital ink SMART Notebook collaborative learning software from the included installation CD OR SMART Meeting Pro Premium collaboration software from an Internet download Installing SMART Notebook on Your Computer The SMART Noteb...

Page 22: ...s available only as an Internet download This software requires a computer with a Windows operating system For other computer requirements see the SMART Meeting Pro Premium release notes document 144278 Your product ships with an activation key for SMART Meeting Pro Premium Please retain this activation key for your records To download SMART Meeting Pro Premium 1 Go to www smarttech com downloads ...

Page 23: ...uch precision and ease of use and allows you to draw with digital ink Installing a Battery in the Pencil The pencil is powered by the included AAA battery To install a battery in the pencil 1 Grasp the eraser end of the pencil in one hand and the top of the pencil in the other and then carefully pull the two sections apart 2 Insert the supplied AAA battery into the battery compartment matching the...

Page 24: ... interactive display on or off or access monitor display and audio settings from a distance of 23 7 m Installing Batteries in the Wireless Remote Control WARNING Do not touch exposed battery acid CAUTIONS Incorrect use of batteries can result in leaks or bursting Do not mix battery brands Do not combine new and old batteries it can shorten a battery s life or cause it to leak battery acid Remove d...

Page 25: ...from a distance of 23 7 m For more information on the wireless remote control range see Wireless Remote Control Range on page 24 Using the Wireless Remote Control The wireless remote control allows you to adjust display audio and power settings For more information on the wireless remote control buttons see Wireless Remote Control Buttons on page 25 If your wireless remote control doesn t allow yo...

Page 26: ...er Switch 8 RGB HV OUT BNC 2 AC IN connector 9 VIDEO IN connector BNC and RCA 3 DISPLAYPORT connector 10 VIDEO OUT connector BNC 4 HDMI connector 11 DVD HD connector RCA 5 DVI IN DVI D 12 S VIDEO IN connector Mini DIN 4 pin 6 VGA IN mini D Sub 15 pin 13 AUDIO IN 1 2 3 7 RGB HV IN R G B H V BNC 14 AUDIO OUT 15 External speaker terminal 16 LAN port RJ 45 16 External control D sub 9 pin 18 Wired remo...

Page 27: ...r interactive display 2 Ensure your external equipment is connected to its power source and is turned off 3 Connect the interactive display to the external equipment with an approved cable ideally supplied with the external equipment 4 Turn on the interactive display and the external equipment ...

Page 28: ...20 CHAPTER 3 SETTING UP THE INTERACTIVE DISPLAY ...

Page 29: ...ing the screen using the remote control and more Topics in this chapter include the following Turning the Interactive Display On and Off Turning On the Interactive Display on page 22 Turning Off the Interactive Display on page 22 Using Power Management on page 22 Using the Touch Interactive Screen on page 23 Using the Wireless Remote Control Wireless Remote Control Range on page 24 Wireless Remote...

Page 30: ...the power button on the control panel OR Press the power button on the remote control 3 Set the LCD monitor s main power switch to off This is on the terminal panel see page 2 Using Power Management The LCD monitor follows the VESA approved Display Power Management DPM function Power management is an energy saving function that enables your LCD monitor to automatically enter a power saving mode if...

Page 31: ...ry To left click Press the screen with your finger To right click Press the screen with your finger and wait until the menu appears To write or draw 1 Pick up the supplied pencil 2 Write or draw on the screen To erase 1 Pick up the supplied pencil 2 Press the eraser end of the pencil on the screen and then move the eraser over the digital ink you want to erase OR Press the eraser end on the screen...

Page 32: ...ontrol to heat or steam Do not open the wireless remote control except for the battery compartment IMPORTANT The remote control system can t function when strong illumination strikes the remote control sensor or when there is an object in its path Wireless Remote Control Range The wireless remote control has a range of 23 7 m and an angle of 30º from perpendicular to the wireless remote control se...

Page 33: ...or S VIDEO PICTURE MODE Selects picture mode ASPECT Selects picture aspect SOUND Selects artificial surround sound Number pad Press buttons to set and change passwords change channel and make settings DISPLAY Turns the on screen display menu on and off MENU Turns the menu mode on and off AUTO SET UP Enters auto setup menu UP DOWN Acts as button to move the highlighted area up or down to select adj...

Page 34: ...laying LCD Monitor Information You can view on screen information about the LCD monitor such as the monitor s current input source or current aspect ratio To display monitor information Press the DISPLAY button on the remote control Adjusting Audio Volume You can change the volume of connected speakers the interactive display doesn t have internal speakers using the control panel or the remote con...

Page 35: ...you want from the sub menu OR Press the or buttons to increase or decrease the value 5 If you want to change another setting press the EXIT button to return to the main menu and then repeat steps 2 through 4 6 When you finish changing settings press the MENU button to close the on screen menu Locking the Control Panel You can lock the current control panel settings using control Key Lock mode When...

Page 36: ...28 CHAPTER 4 USING THE INTERACTIVE DISPLAY ...

Page 37: ...wing Troubleshooting Quick Reference Table on page 30 Troubleshooting Power Issues on page 31 Troubleshooting Picture Issues on page 32 Troubleshooting Audio Issues on page 35 Troubleshooting with the Wireless Remote Control Sensor LED on page 35 Troubleshooting Interactivity Issues on page 37 Troubleshooting Wireless Remote Control Issues on page 36 For additional troubleshooting suggestions see ...

Page 38: ... Conflicting display and computer image settings See Troubleshooting Resolution Issues on page 34 There is no sound from your display Speakers aren t included with the interactive display and none have been added OR Install speakers and connect them to either the computer or the LCD display side terminal panel See Connecting External Equipment with the Terminal Panels on page 18 Audio settings are...

Page 39: ...power cord from the power outlet The interactive display resets 3 Connect the power cord to the power outlet 4 Turn on the interactive display Your pencil doesn t draw digital ink The pencil battery is dead OR To install a battery in the pencil on page 15 The pencil nib is worn OR See To replace the pencil nib on page 45 The pencil isn t responding or is behaving unexpectedly See To test your penc...

Page 40: ...ight hand underside of your interactive display For more information on these buttons see the NEC MultiSync S521 User s Manual document 145185 Key Button Function if the On Screen Menu Is Displayed Function if the On Screen Menu Isn t Displayed 1 EXIT Closes the menu 2 Down Highlights the option below the currently highlighted option Opens the on screen menu 3 Up Highlights the option above the cu...

Page 41: ...isplay card correctly installed in its slot Is a supported mode selected on the display card or system For more information on changing Graphics modes consult the documentation supplied with the display card or system Is the display card compatible with the interactive display For additional troubleshooting suggestions see the NEC MultiSync S521 User s Manual document 145185 Troubleshooting Persis...

Page 42: ...en turn off the computer 2 Disconnect the video cable that connects the interactive display s bottom terminal panel to the computer 3 Connect the video cable from the interactive display s bottom terminal panel to the computer 4 Turn on the interactive display and then turn on the LCD monitor 5 If the LCD monitor still displays an unstable or unfocused image open the on screen menu and then change...

Page 43: ...r located in the lower right corner of your interactive display doesn t glow To troubleshoot issues using the LED 1 Confirm that the computer isn t in power saving by touching the screen or touching a connected keyboard or mouse If this doesn t resolve the issue continue with the following steps 2 Turn off the interactive display and then turn off the computer 3 Disconnect the interactive display ...

Page 44: ...leshooting Wireless Remote Control Issues To troubleshoot issues with the remote control 1 Confirm that the wireless remote control is pointing at the wireless remote control sensor 2 Confirm that there are no object s between the remote control and the sensor For more information on the optimum angle for the wireless remote control see Using the Wireless Remote Control on page 23 3 Confirm that t...

Page 45: ...cil doesn t respond or doesn t respond well Troubleshooting Touch Connection Panel Issues The touch connection panel gathers information from the interactive display and passes that information to the computer A basic reset resolves most touch connection panel issues You can also use the LED status lights to interpret other touch connection panel issues NOTE If your interactive display is mounted ...

Page 46: ... touch your panel until initializing is complete Green OR Alternating green and orange Green Touch connection panel is functioning within normal parameters None Flashing green Green No SMART software detected Start SMART software Green OR Alternating green and orange Red Error detected Run the SMART Connection Wizard s troubleshooting procedures to determine the cause Flashing red Red No USB conne...

Page 47: ...check mark beside it 3 Select your interactive display and then press Next Windows computers or Continue Mac computers If your cameras are working correctly they appear in a list with a check mark beside each camera Green OR Alternating green and orange Flashing orange Touch connection panel is updating firmware Wait for the update to finish Flashing green Flashing orange No USB connection Check t...

Page 48: ...o not touch the screen surface until you see the image above 7 Use the pencil nib to press the 15 red targets as they appear on the screen Move the nib to the center of each target and then wait until the target turns green before you lift the pencil When you lift the pencil the target moves to the next calibration point Continue until you ve pressed all the targets At the end of the procedure you...

Page 49: ... as SMART Board 0x3 on USB in the list with a check mark beside it 3 Select your interactive display and then press Next Windows computers or Continue Mac computers 4 Press Next Windows computers or Continue Mac computers 5 The pencil test window opens 6 Tap the pencil nib on the picture of the target A message appears indicating that your pencil is working correctly 7 Tap the eraser on the pictur...

Page 50: ...42 CHAPTER 5 TROUBLESHOOTING ...

Page 51: ...eractive Display on page 46 Cleaning the LCD Screen Follow these instructions to clean the LCD screen and to prevent damage to the anti glare coating and other product components CAUTIONS Do not touch the screen with sharp or pointed objects Write with light pressure on the screen surface Do not scratch the screen surface with your fingernails keys or jewelry Do not use permanent or dry erase mark...

Page 52: ...s to cool the interactive display CAUTIONS Avoid setting up or using your interactive display in an area with excessive levels of dust humidity or smoke Wipe and clean accessible ventilation holes monthly Remove the interactive display from the wall annually to clean the ventilation holes in the back of the interactive display See Removing Your Interactive Display on page 46 Maintaining the Pencil...

Page 53: ...unding the pencil nib 2 Pull gently on the nib to remove it from the pencil 3 Insert the new nib and then replace the cap Checking the Interactive Display Installation Regularly check the mounting location for signs of damage or weakness that can occur over time Periodically check for loose screws gaps distortions or other issues that could occur with the mounting apparatus If you find an issue pl...

Page 54: ...us damage Do not mount the interactive display face up face down or upside down for an extended period of time as it could cause permanent damage to the screen Do not move the interactive display by hanging a rope or wire to the backside handle It can fall and cause personal injury Transporting Your Interactive Display Save your original packaging so that you can repack your interactive display wi...

Page 55: ...ctronic equipment including SMART Technologies products we strongly encourage you to properly recycle the electronic product when it has reached end of its life If you require further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS Directive This product meets the requirements of th...

Page 56: ... 6791 Option 4 U S Canada 1 403 228 5940 all other countries Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws Covered Electronics Devices Many U S states classify monitors as Covered Electronic Devices and regulate their disposal Applicable SMA...

Page 57: ...ur local reseller before contacting SMART Technical Support Your local reseller can resolve most issues without delay NOTE To locate your local reseller visit www smarttech com where All SMART products include online telephone fax and e mail support Shipping and Repair Status Contact SMART s Return of Merchandise Authorization RMA group Option 4 1 866 518 6791 for shipping damage missing part and ...

Page 58: ...ent Warranty that shipped with the SMART product at the time of purchase Registration To help us serve you register online at www smarttech com registration Address SMART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA Switchboard 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Fax 1 403 228 2500 E mail info smarttech com ...

Page 59: ...D documentation 49 draw 23 E environmental compliance See hardware environmental compliance erase 23 European Union regulations 47 G general inquiries 50 H hardware environmental compliance 47 48 I Important Information i inquiries 50 installation 7 L laptop shelf 5 LCD screen cleaning 43 location 2 left click 23 Limited Equipment Warranty 50 lithium ion batteries 48 M mobile stand 5 mounting inst...

Page 60: ...mium 14 SMART Notebook 13 SMART technical support 49 stand mobile 5 mounting 10 support 49 T technical support 49 terminal panel connections 18 location 2 3 touch connection panel location 3 training 49 troubleshooting articles 49 audio 35 interactivity 37 pencil 41 picture 32 power 31 quick reference 30 wireless remote control 35 turn off the interactive display 22 turn on the interactive display...

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Page 62: ...Toll Free 1 866 518 6791 U S Canada or 1 403 228 5940 www smarttech com ...

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