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SmartMobile
Insight
User Manual
Q: What is a Test Window?
A: This is the time period in which you must provide a test. The
display on the SmartMobile Insight device will show “Test
Required – Press button to start test” along with a countdown
timer showing how much time you have left in which to provide
a test.
Q: What are violations?
A: Violations are any breath test result above the violation level.
Most states and monitoring authorities use a .02 violation level.
This may vary from state-to-state.
Q: What is tampering?
A: Tampering is anything done to cheat the device or try to
alter the readings.
Q: Will tampering be reported as a violation?
A: Yes, most states and monitoring authorities consider
tampering to be a violation that must be reported.
Q: When does the SmartMobile Insight take a photo?
A: The SmartMobile Insight takes a photo during the test cycle
while you are providing your breath sample. It will NOT take
photos at random.
Q: Does the SmartMobile Insight record video?
A: No. The SmartMobile Insight ™ takes a photo, NOT video.
Q: How can I change my test windows to a better time for my
work schedule?
A: Your monitoring authority must provide written approval to
Smart Start in order to change your test windows.
Q: How do I know if the device is charging?
A: Plug in the charger and charger cord to the device. Once
the device has enough charge to initialize and turn on, you
will see the battery icon at the top. There will be a small
“lightning bolt” icon to the right of the battery icon when the
device is charging.
