Smart Start Alcohol Interlock User Manual Download

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Welcome to Smart Start Interlocks

Thank you for choosing Smart Start for your interlock needs.

Smart Start Interlocks install and provide servicing for alcohol

interlock devices.

We're a team of Kiwis selected by the NZ Transport Agency to

provide alcohol interlocks nationwide. We offer friendly,
prompt service, and are here to support you through your

licence restoration process.

Supporting us is an extensive network of service centres
throughout the country who provide friendly, helpful and

quality service.

Smart Start Interlocks adhere to the alcohol interlock

guidelines and conform to all aspects of the required
legislation.

For support, call us on

0800 002 182

Summary of Contents for Alcohol Interlock

Page 1: ...1 ALCOHOL INTERLOCK USER MANUAL Helping you get back on the road 0800 002 182 info smg nz smartstartinterlocks co nz ...

Page 2: ...2 Smart Start Interlocks User Manual Version 2 0 Last Modified 8th July 2019 ...

Page 3: ...ency to provide alcohol interlocks nationwide We offer friendly prompt service and are here to support you through your licence restoration process Supporting us is an extensive network of service centres throughout the country who provide friendly helpful and quality service Smart Start Interlocks adhere to the alcohol interlock guidelines and conform to all aspects of the required legislation Fo...

Page 4: ... Clips 8 Mouthpiece 8 1 3 Caring for the Interlock 9 Device Care 9 Hygiene 9 Tampering and Misuse 9 2 Preparation 10 2 1 Preparing for a Test 10 2 2 Clearing Contaminants 10 3 Use of the Interlock 11 3 1 Start up Procedure 11 3 2 Taking a Test 12 3 3 Rolling Re tests 12 3 4 Monthly Service 13 3 5 Violations 13 3 6 Lockouts 14 5 Minute Lockout 14 30 Minute Lockout 14 ...

Page 5: ...Tamper 16 Abort Pump 17 4 2 Service Messages 17 Appt 17 SRVLCK 0d 17 SRVLCK 0d 00 17 4 3 Other Messages 18 RESTART 18 BLOW 18 4 4 Towing Mechanical Servicing and Repairs 18 Towing Your Vehicle 18 WOF and Servicing 18 Jump Starting the Vehicle 19 4 5 Contaminants 20 5 Removal 21 6 Frequently Asked Questions 22 Smart Start Service Centres 26 Notes 27 ...

Page 6: ...6 Add your local service centre information here Address Phone Hours Technician ...

Page 7: ... times 1 1 Handset Shortcuts 1 Service time and date 2 Display ignition and battery voltage 5 Creates a call code for a lockout code 0 To enter the lockout code 9 Head and relay serial numbers If your interlock is not working like you think it should or you need help with the interlock call 0800 002 182 If your call is outside normal business hours you ll be asked to leave a message Please be sure...

Page 8: ...ed to the relay via the curly cord Relay The relay is mounted under the vehicle dash and isn t visible to the driver Curly Cord The curly cord connects the head unit to the relay Retainer Clips These clips secure the curly cord to the head unit Mouthpiece Mouthpieces are attached to the head unit ...

Page 9: ...ure for cleaning your mouth pieces is with boiling water Ensure the mouthpiece is completely dry before re inserting into the device The use of cleaning wipes may affect your breath sample when taking a test due to alcohol products within the wipes Tampering and Misuse Do not attempt to circumvent tamper with or otherwise misuse this device The device is designed to detect and record these inciden...

Page 10: ...ition where all the dash lights and accessories come on If you have a push button start vehicle you may have to push the start button twice to enter the ignition on mode 2 2 Clearing Contaminants Before you take a test it s important to eliminate breath contaminants such as mouthwash breath mints cigarette smoke and food which could cause an alcohol reading 1 Rinse your mouth with water Swishing w...

Page 11: ... You may now start the vehicle You have blown alcohol into the interlock and you are close to the pre set limit You are able to start your vehicle however your alcohol level may continue to rise and you may be at risk of blowing a violation on a random re test We advise you NOT to drive your vehicle until you are sure you have NO alcohol in your system A VIOLATION occurs when the alcohol detected ...

Page 12: ...countdown timer It ll also beep every 15 seconds until the test is taken You have 5 minutes to perform the rolling re test We recommend you pull over to do this however if this is not possible you can complete the test while driving If you fail to take the re test the interlock will show MISSED TEST This will put interlock into a VIOLCK countdown An unscheduled service is required for failure to p...

Page 13: ...s every type of violation that occurs The most serious are alcohol related violations Your interlock will detect even small traces of alcohol because of its accurate alcohol specific fuel cell technology For instance your interlock can tell what your exact breath alcohol concentration BrAC level is or if the attempted test was even performed by a human Violations include Tampering with the interlo...

Page 14: ...l and you haven t been drinking it s important to re take the test after 5 minutes 30 Minute Lockout Causes blowing a second or more consecutive alcohol reading into your interlock What to Do leave your key in the ignition and turned on for the full 30 minutes to clear the lockout If you are worried about your battery life turn your key on and off every 8 minutes until the 30 minute lockout ends I...

Page 15: ...you ve taken it to service call 0800 002 182 for an unlock code The code will last for 6 hours incurs an additional cost and will only be given once take the vehicle for a service within 6 hours of entering the unlock code Violation Lockout Causes high alcohol reading on the initial start alcohol detected on a rolling re test missed rolling re test disconnecting the interlock after starting the ve...

Page 16: ...rying the pitch of your hum if it s too low or too high it may not be detected Abort Hard Caused by blowing too hard into the interlock blow softer Don t Inhale Not enough pressure was detected or breath was inhaled at the start of the test Hold the interlock well away from your mouth when you inhale and bring it to your mouth when you re ready to start blowing Abort Tamper Something is blocking t...

Page 17: ...See Handset shortcuts on page 7 SRVLCK 0d This message also shows the hours remaining until the vehicle will lockout due to missing a monthly service Take the vehicle in for a service before this reaches 0 00 See SRVLCK 0 00 below SRVLCK 0d 00 The interlock is in full lockout due to missing a monthly service You ll need to call Smart Start on 0800 002 182 to obtain an unlock code The unlock code i...

Page 18: ...mpany to it pick up and take it to your nearest service centre If it is determined that interlock has been damaged in any way by the user then you will need to pay the towing fee as well as the replacement costs If the issue isn t related specifically to the failure of the interlock you will need to pay the towing fee WOF and Servicing When you take your vehicle for a WOF or service unrelated to t...

Page 19: ...he violation Jump Starting the Vehicle As jump starting a vehicle bypasses the ignition it is not recommended unless the vehicle is going straight in to one of our service centres It will also cause a violation It is vital to call us in this instance A better option is to either remove the battery and charge it or replace it The battery voltage can be checked by pressing 2 on the head unit If the ...

Page 20: ...ock not a complete list Make sure your mouth is rinsed out well with water before blowing into the interlock MOUTHWASH KOMBUCHA and other BREWED BEVERAGES PIZZA PICKLES PRESERVES or FERMENTED FOOD ALLERGY COUGH COLD MEDICATION some contain traces of alcohol PERFUME AFTERSHAVE air contaminants ...

Page 21: ...ntment to have the interlock removed 3 After 3 years apply for a standard licence Important The interlock isn t automatically removed after 12 months The NZ Transport Agency requires you to provide 6 months of violation free data before approval to exit the programme is given Your 13th service must be at least 12 months after installation of the interlock On or after that day call the NZ Transport...

Page 22: ...your vehicle permanently locks out ensure you get to a service centre before the specified hours shown on the screen otherwise you will need to get your unit towed to service alternatively call us for options A violation of some sort has been occurred to cause the vehicle to go into lockout mode either service is overdue alcohol violations or a test has been skipped What if I leave the country If ...

Page 23: ...ntre Will I get locked out The interlock will count down for 5 days from the date that your service is due If the countdown ends before you ve had the vehicle serviced you ll be locked out If the interlock is reading SRVLCK 0d 00 you ve already missed the 5 day window around your service date You ll need to call Smart Start on 0800 002 182 to obtain an unlock code This unlock code will only last 6...

Page 24: ...ame time to perform the transfer Please call us on 0800 002 182 so we can set up your new vehicle in the system Will the device drain my car s battery The interlock does not cause a significant drain on the vehicle s electrical system It s similar to a car radio Do I have to take the test if I m turning off my vehicle Yes You should always check your interlock before you turn off your vehicle If t...

Page 25: ... Gently remove the retainer clips from the bottom of the head unit 3 Unplug the curly cord from the head unit for 15 seconds 4 Plug the curly cord back in to the head unit 5 Turn the key on and try again If you can t find the answer you re looking for please contact us on 0800 002 182 we re here to help ...

Page 26: ... your interlock easy Please head to www smartstartinterlocks co nz centres to find your closest service centre If your location is not listed contact us on 0800 002 182 as we may be opening a service centre near you soon If you re out of town when your monthly service is due just pop in to one of our handy locations appointments for monthly services are not necessary ...

Page 27: ...27 Notes Record dates and note down any events that occur with your interlock That way you ll have a record of them for the NZ Transport Agency when exiting the programme Date Event ...

Page 28: ...28 Visit our YouTube channel for more interlock helpful hints 0800 002 182 info smg nz smartstartinterlocks co nz ...

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